Business Process Specialist

4 days ago


Taguig, National Capital Region, Philippines GCash Full time

GCash is at the forefront of the FinTech industry, creating innovative financial solutions for the nation.

The Product Enablement Manager role focuses on ensuring customer-facing teams are equipped to sell and support consumer lending products. This involves documenting and improving product processes, security controls, and process alignment to drive successful product launches and customer satisfaction.

Key Responsibilities:
  • Monitoring internal and external processes involving consumer lending.
  • Collaborating with the products team to ensure proactive and reactive measures are in place for fraud incidents involving lending products.
  • Owning the process of onboarding/offboarding of merchants in lending products in collaboration with sales.


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