Sapient Customer Support Representative

7 days ago


Quezon City, National Capital Region, Philippines Sapient Full time

Sapient is seeking a dedicated Sapient Customer Support Representative to join our team and provide top-notch support to our customers. As a key member of our support team, you will play a vital role in ensuring that customers receive the best possible experience.

In this role, you will be responsible for assisting customers with inquiries and providing solutions in a professional and courteous manner. You will also be required to document customer interactions and transactions accurately and efficiently.

To excel in this position, you should possess excellent communication skills, be willing to work on-site, and adapt to shifting schedules. Additionally, you should be a high school graduate or ALS graduate, have at least one month of BPO experience, and be able to work independently with minimal supervision.

As a valued member of our team, you will enjoy a range of benefits, including paid time off, HMO coverage, paid training, 13th-month pay, and company-sponsored trips or retreats.



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