Senior IT Infrastructure Specialist

1 month ago


Cebu City, Central Visayas, Philippines Southwestern University, Inc. Full time

Southwestern University, Inc. is a leading healthcare organization seeking a highly motivated and experienced Senior IT Infrastructure Specialist to join our team.

About the Role

The ideal candidate will be responsible for providing overall support on IT operations and implementation of initiatives within our organization.

Duties and Responsibilities:

  • Provide assistance to the IT Manager in the preparation and implementation of both departmental and company-wide IT operations and related budgets for business applications and associated services.
  • Provide assistance to the IT Manager in timely recommendation of appropriate solutions, whether application enhancements or administrative procedures, in order to address business operational issues.

System Administration:

  • Install and update applications in servers, establish and maintain application user accounts, create and modify application forms and reports.
  • Test new versions of applications prior to deployment and ensure features meet users' requirements without any issues as per approved user requirement.
  • Perform data archiving and retrieval for applicable systems.

Application Support:

  • Provides 1st level support for all applications (including related devices) being used by the organization.
  • Documents, escalates and follows up until resolution to the service provider all system issues that cannot be resolved within the IT department.
  • Develop and executes scripts in order to perform data correction or extraction wherein the required task are not available within the system.

Requirements and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology or related field.
  • Minimum 3 years of experience in IT infrastructure management.
  • Excellent problem-solving skills and ability to work under pressure.

What We Offer:

  • A competitive salary range of $85,000 - $110,000 per annum.
  • A comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development.


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