Senior Blockchain Operations Specialist

23 hours ago

Paranaque City, Calabarzon, Philippines beBeeWeb3 Full time $180,000 - $240,000
Job Description

We are seeking a seasoned Technical Operations Engineer to ensure the stability, reliability and performance of our production systems. In this key role, you will leverage deep technical expertise, particularly in Web3/blockchain technologies, to manage, optimize and enhance our platform infrastructure.

You will drive operational excellence through proactive monitoring, meticulous incident management, innovative problem-solving and collaborative cross-team initiatives.

Key Responsibilities
  • Blockchain Network Management: Lead the deployment, optimization and operational management of new blockchain networks.
  • Complex Web3 Issue Resolution: Address high-impact Web3 incidents through rigorous troubleshooting, detailed log analysis, JSON-RPC response debugging and direct coordination with blockchain foundations and ecosystem partners.
  • Proactive System Monitoring: Develop and maintain comprehensive monitoring and alerting solutions using advanced dashboards (e.g. Grafana, DataDog), identifying trends, anomalies and performance bottlenecks before they become critical.
  • Incident & SLO Management: Define, implement and enforce service-level objectives (SLOs) and agreements (SLAs), ensuring measurable standards of system reliability and performance are consistently met.
  • Automation & Optimization: Implement and maintain automation solutions (Ansible, Terraform, Kubernetes) to streamline deployments, reduce manual tasks and optimize cloud infrastructure cost and efficiency.
  • Technical Collaboration: Actively collaborate with Tier-1 support, infrastructure and development teams, ensuring alignment on system improvements, rapid issue resolution and operational knowledge sharing.
  • On-Call Support: Participate in a rotating 24/7 on-call schedule to swiftly address critical system incidents, maintain continuous service delivery and uphold customer trust.
Required Skills & Qualifications
  • Minimum of 5 years in Technical Operations, Site Reliability Engineering (SRE) or related roles.
  • Deep experience managing complex Web3 infrastructures (RPC services, validator setups, node operations).
  • Solid hands-on experience with configuration management and infrastructure automation tools (Helm, Terraform, Ansible, Consul).
  • Competency in scripting/programming languages (Python, Go, JavaScript).
  • Advanced proficiency in monitoring and analytics platforms (Grafana, DataDog).
  • Demonstrated ability to identify performance patterns, forecast potential issues and implement preventive solutions.
  • Strong track record defining, measuring and maintaining SLAs/SLOs.
  • Exceptional interpersonal and communication skills, with a proven ability to collaborate effectively across multiple teams and stakeholders.
Benefits

Our team is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

Other Opportunities

This role offers opportunities for professional growth and development within a dynamic and rapidly changing technical landscape.

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