Training and Development Specialist
3 days ago
We are seeking a highly skilled Training Specialist to join our team at TASQ Staffing Solutions.
Key Responsibilities- Develop and deliver training programs for customer service representatives in the BPO industry.
- Design and implement training materials, including presentations, handouts, and online resources.
- Conduct training sessions, providing feedback and coaching to trainees.
- Collaborate with subject matter experts to ensure training content is accurate and up-to-date.
- Monitor trainee progress and provide regular evaluations.
- Bachelor's degree in a related field.
- 2-3 years of experience in the BPO industry as a trainer.
- Prior trainer experience is strongly preferred.
- Previous experience in CS retail accounts or campaign is an advantage.
We offer a competitive salary and benefits package to the right candidate. If you are a motivated and experienced training professional, please submit your application.
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