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Technical Account Manager

2 weeks ago

Manila, National Capital Region, Philippines AI Rudder Full time
About Us

We're AI Rudder, a software company dedicated to harnessing the power of AI voice automation to transform customer experiences.

We believe that by automating repetitive tasks and freeing up agents to focus on what they do best, we can create a world where call centers can provide exceptional, human-like interactions at scale.

We're committed to building a diverse and inclusive team, and we're looking for talented individuals who share our vision and values.

Your Role
  1. You'll play a critical role in driving revenue growth, designing solutions, validating ideas, and competing in the market to expand our customer base.
  2. You'll work closely with teams and customers to deliver technical services, address business needs, and ensure seamless collaboration.
  3. Through strategic planning and negotiation, you'll execute business strategies to achieve sales targets and drive business growth.
  4. You'll nurture and maintain relationships with customers, fostering open communication and trust through regular meetings, discussions, and other channels.
What We're Looking For
  1. A bachelor's degree and over 5 years of sales experience, with a strong background in TMT industry and SaaS familiarity being a plus.
  2. Excellent written and spoken English skills, as well as strong logical thinking and execution abilities for multitasking.
  3. Superb communication and negotiation skills, along with a keen sense of responsibility, enthusiasm, and results-oriented mindset.
  4. Proficiency in Microsoft Office software, including PPT and Excel, and a commitment to continuous learning and professional development.