Process Improvement Manager
7 days ago
We are seeking a highly skilled Process Improvement Manager to join our team. In this role, you will be responsible for analyzing existing customer support workflows and identifying areas for improvement.
You will develop and implement process improvements to enhance customer experience and team productivity. This includes collaborating with cross-functional teams to refine policies, procedures, and support tools.
You will monitor key performance metrics (KPIs) and recommend data-driven optimizations. Additionally, you will provide training and guidance to support teams on best practices and new processes.
This is an excellent opportunity to make a real impact on customer experience and improve processes within our organization.
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Global Process Manager
19 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout Global Process Manager Inc.We are a leading provider of marine provisions and stores with a significant market share. Our company is committed to digital transformation, offering 24/7 global online sourcing and logistics to our customers worldwide.We strive to reduce our environmental impact while providing responsible solutions and services to our...
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Accounting Manager
1 week ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob Qualification:Bachelor's degree in Accounting or equivalent work experience requiredMaster's degreeCertified Public Accountant (CPA)At least 8-10 years' relevant work experience3-5 years Managerial experienceShipping, Transportation or Logistics experience is a plusExperience in planning, developing and managing the finances of a businessExperience...
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Executive Conference Manager
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAs our Executive Conference Manager, you'll be responsible for designing and delivering world-class conferences and events for our clients at Global Process Manager Inc.! We're looking for a seasoned professional with a passion for creating unforgettable experiences.We need someone with 3-5 years of experience in MICE or event management, who can bring...
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ERP Test Management
1 week ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...
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Finance - Business Process Associate
1 week ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeCompany DescriptionAbout WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics,...
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Global Salesforce Platform Manager
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob OverviewAs a Salesforce Technical Support Specialist at Global Process Manager Inc., you will play a vital role in delivering exceptional support services to our users. Your primary focus will be on managing support tickets, collaborating with the Super User team, and maintaining the Salesforce platform.Main Responsibilities:Ticket management: Utilize...
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Ship Navigation Manager
19 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob DescriptionWe are looking for a detail-oriented and organized Vessel Voyage Coordinator to join our team at Global Process Manager Inc. The successful candidate will have excellent analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a team.Key ResponsibilitiesResponsible for the efficient planning...
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Supply Chain Optimization Expert
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeWe are seeking a skilled Supply Chain Optimization Expert to join our team. In this role, you will be responsible for analyzing and optimizing supply chain processes to improve efficiency and reduce costs. Key responsibilities include:Analyzing consumption trends and identifying opportunities for improvement.Developing and implementing strategies to optimize...
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Salesforce Technical Support
1 week ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeYour Key ResponsibilitiesAs Salesforce supporter you should have a good understanding of the Salesforce platform and its features, including configuration, customization, and administration. Be comfortable with Salesforce's data model, security model, and standard user interface.Responsibilities can be summed up to:Support ticket management (ServiceNow) and...
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Operations Management Expert
19 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJoin us at Global Process Manager Inc., a leader in the marine supply industry.We offer a wide range of products and services to our customers worldwide, with a focus on innovation and customer satisfaction.Our company is committed to reducing our environmental impact and promoting responsible practices.We have a diverse team of over 1,800 employees working...
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Salesforce Support and Services Expert
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeSalesforce Support and Services ExpertWe are seeking a highly skilled Salesforce Support and Services Expert to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key...
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Salesforce Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout the RoleWe are seeking a highly skilled Salesforce Technical Support Specialist to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key Responsibilities:Manage and resolve...
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Corporate Event Manager
5 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time**Job Summary:**We are seeking a highly skilled Corporate Event Manager to lead our team in planning and executing successful MICE events. As a key member of our organization, you will be responsible for overseeing the entire event lifecycle, from initial concept to post-event evaluation.Key Responsibilities:Manage event logistics, including venue selection,...
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Process Improvement Manager
7 days ago
Manila, National Capital Region, Philippines QBE Insurance Group Full timeAbout the RoleThis Process Improvement Manager position at QBE Insurance Group requires a strong background in process improvement and change management. The successful candidate will be responsible for identifying and implementing process improvements that enhance efficiency, reduce costs, and improve customer satisfaction.Key ResponsibilitiesDevelop and...
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Global Meetings Director
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeWe're seeking a highly skilled and experienced global meetings director to join our team at Global Process Manager Inc.! As our ideal candidate, you'll be responsible for developing and executing strategic event plans that meet and exceed client expectations.We need someone with 3-5 years of experience in MICE or event management, who can demonstrate strong...
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System Administrator Expert
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob Summary:We are looking for a highly skilled Salesforce Technical Support professional to join our team at Global Process Manager Inc. As a key member of our support team, you will be responsible for delivering exceptional technical support to our Salesforce users, ensuring they have a seamless experience with the platform.Main Responsibilities:Support...
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Process Improvement Manager
7 days ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full timeAbout the RoleWe are a leading provider of business process management (BPM) solutions looking for an experienced Process Improvement Manager to join our team. In this role, you will be responsible for leading the process improvement function and ensuring that our processes and procedures meet the highest standards of excellence.The ideal candidate will have...
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Process Improvement Manager
6 days ago
Manila, National Capital Region, Philippines Mondelēz International Full time**About the Role**We are seeking an experienced Process Improvement Manager to join our Global Business Services team in East Hanover, New Jersey. The successful candidate will be responsible for leading the sustainable continuous improvement process for the team, analyzing and reporting on exceptions, and offering recommendations for process...
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Corporate Event Strategist
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAt Global Process Manager Inc., we're seeking a seasoned professional to oversee the planning and execution of high-profile corporate events. As our ideal candidate, you will be responsible for coordinating with clients, vendors, and stakeholders to ensure seamless event delivery.We're looking for someone with 3-5 years of experience in MICE or event...
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Salesforce Platform Specialist
7 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob Description:Salesforce Technical SupportAbout the Role:You will be responsible for providing exceptional technical support to our Salesforce users, ensuring they have a seamless experience with the platform. Your expertise will be instrumental in resolving complex issues and implementing solutions that meet our business needs.Responsibilities:Manage and...