Healthcare Coordinator

1 day ago

Makati City, National Capital Region, Philippines beBeeCoordination Full time ₱350,000 - ₱450,000

Job Title: Scheduling & Care Coordination Specialist

Location: Fully Remote

Employment Type: Full-Time

Position Overview:

We are seeking a highly organized and detail-oriented Scheduling & Care Coordination Specialist to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks.

The ideal candidate is proactive, professional, and comfortable handling multiple responsibilities in a fast-paced environment, especially in a healthcare setting.

Key Responsibilities:

  • Scheduling Management
    • Develop and maintain accurate schedules for clinicians and clients
    • Ensure appropriate client-to-clinician ratios
    • Serve as the primary point of contact for scheduling inquiries from clients and staff
    • Assessments Coordination
      • Schedule assessments and reassessments in a timely and organized manner
      • Care Coordination
        • Coordinate care across multiple disciplines
        • Arrange substitute clinicians when needed to ensure uninterrupted services
        • Client & Staff Communication
          • Answer incoming calls and respond to inquiries with professionalism and urgency
          • Maintain consistent and clear communication via phone and email with families and staff
          • Record & Document Management
            • Maintain and audit client records for accuracy and compliance
            • Ensure timely documentation and updates in relevant systems
            • Reception Oversight
              • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
              • Front-End Billing & Authorization Management
                • Verify insurance benefits and monitor ongoing eligibility
                • Track changes in coverage and authorization status
                • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking

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