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5 days ago
At Sutherland Global Services, we are dedicated to delivering exceptional business transformation services to our clients. We are seeking a highly skilled Trainer to join our team.
About the RoleAs a Trainer, you will be responsible for delivering and evaluating soft and technical skills training on all aspects of client training.
Responsibilities and Requirements- Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
- Fulfill accurate reporting requirements.
- Maintain effective communication with clients and team members, understanding needs, resolving issues, and meeting company expectations.
The ideal candidate will have:
- A Bachelor's degree in any field (Major in Education or Communication preferred).
- At least 2-3 years of work experience as a Trainer.
- Excellent working knowledge of Microsoft Office applications (Excel, PowerPoint, Word, and Outlook) - Strong English verbal and written communication skills.
- A strategic approach to developing solutions and process improvements.
- An ability to work in a shifting or graveyard schedule.
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