
Lead Business Analyst
1 week ago
We are seeking a highly skilled Business Process Expert to join our team. As a key member of our Billing Operations team, you will be responsible for handling client month-end billing tasks and serving as a liaison between Product Management, Engineering, and the Billing Operations team.
The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to work collaboratively with teams across the business. You will play a critical role in ensuring accurate client month-end billing, supporting month-end activities, and identifying opportunities to automate and improve manual processes.
- Support the development and implementation of business process improvements to enhance operational efficiency and effectiveness.
- Collaborate with cross-functional teams to analyze business needs and develop solutions that meet those needs.
- Identify and implement process improvements to streamline operations, improve workflows, and minimize risk.
- Prepare, validate, and analyze data to ensure timely and accurate results.
- Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks.
- Assist with quarterly and annual audit requests as needed.
- Liaise with other operational teams to resolve any outstanding billing issues and ensure accuracy and timely payments.
- Bachelor's degree in Business, Finance, Accounting, or related field (or equivalent work experience).
- 2+ years of experience in business analysis or a related field, preferably for a clearing or brokerage firm.
- Strong proficiency with Microsoft Excel, NetSuite accounting system, SQL, and experience using data visualization tools.
We offer a robust package of employee perks and benefits, including healthcare benefits, competitive PTO, 401k match, parental leave, and HSA contribution match.
Work Environment- This job operates in a remote work environment.
- This job operates overnight local hours / US working hours.
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