Customer Experience Ambassador

4 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time

Neksjob Corporation is seeking a skilled Customer Experience Ambassador to join our team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and support.

About the Role

We are looking for a highly motivated and experienced professional to handle customer inquiries, resolve issues, and provide assistance with opening accounts in the travel and hospitality industry.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide assistance with account opening, including documentation and verification
  • Maintain accurate records of customer interactions and resolutions
Requirements

To be successful in this role, you will need:

  • A minimum of a High School Grand (old curriculum) or Senior High Grand degree
  • At least 6 months of customer service experience required
  • B2 Mins English language proficiency
  • Basic analytical ability: 60%
  • Typing accuracy: 98-99%
  • Personality Agreeableness: 70%
What We Offer

We offer a competitive salary and benefits package, including:

  • Estimated Salary: $40,000 - $60,000 per year
  • A comprehensive benefits package, including health insurance and retirement savings plan
  • Ongoing training and development opportunities to enhance your skills and knowledge

We are committed to creating a positive and supportive work environment that fosters growth and success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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