CRM Adoption and Enablement Lead
5 days ago
About the Opportunity
We are seeking an experienced CRM Adoption and Enablement Lead to join our team. The ideal candidate will have a proven track record of driving successful CRM implementations and high user adoption rates.
Key Responsibilities:
- Collaborate with cross-functional teams to develop learning plans tailored to each change initiative.
- Monitor the completion of learning plans and assess the impact of training interventions on user proficiency and adoption rates.
- Conduct in-depth analysis of CRM Platform Surveys to identify barriers to adoption and develop targeted action plans.
Requirements:
- Bachelor's degree in Business Studies/Administration/Management or related field.
- At least 3-5 years of experience in a related field.
- CRM Certification is a plus.
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