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Market Research Specialist

2 weeks ago


Pasig, National Capital Region, Philippines NielsenIQ Full time
Job Description

Maintain a client-centric approach by overseeing the day-to-day administration of client services and collaborating on analysis and reporting of assigned research projects.

Key Responsibilities:

  • Develop and maintain accurate, complete, and up-to-date client business profiles to be shared with senior management
  • Assist senior staff in delivering high-quality services to clients and ensure timely and precise delivery of services according to client business needs and specifications while meeting the company's quality standards
  • Support sales activities in conjunction with senior staff in terms of proposal preparation and credential presentations
  • Communicate client needs to relevant team members
  • Provide research, administrative, and operational support to senior staff
  • Be directly accountable for work conducted for nominated clients in terms of analyses, charting, etc.
  • Ensure client service deliverables align with regional client service standards
  • Stay updated on research techniques and applications
  • Integrate multiple data sources to answer business questions
  • Perform quality checks on all reports for alignment to request, accuracy, and correctness
  • Ensure standard operating procedures within the area of responsibility are observed
  • Recommend improvements in work processes within the area of responsibility