Customer Service Agent

7 days ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

We are seeking a Customer Service Agent to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to messages, and providing exceptional customer service to ensure customer satisfaction.

Key Responsibilities:
  • Answering phone calls and responding to messages from customers
  • Providing technical support and troubleshooting for home security systems
  • Coordinating with field technicians for on-site support when needed
Requirements:
  • High School Diploma or equivalent
  • At least 1 year of experience in BPO
  • Excellent communication and problem-solving skills
Benefits:
  • Competitive salary and incentives
  • Paid training and development opportunities
  • Health insurance and other benefits


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