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Debt Recovery Associate

1 week ago

Manila, National Capital Region, Philippines Credit Corp Inc Full time

Credit Corp Inc stands out as a leading debt collection agency, boasting a robust team of over 1,900 professionals across Australia, the USA, New Zealand, and the Philippines. As an ASX200 company, we operate primarily through two business streams: debt purchasing and consumer lending.

Our Manila site supports three lines of business during the morning shift – AUS Debt Purchase, CCFS Lending, and Collection Services. We strive to maintain exceptional business values, including fairness, respect, and inclusion for all our clients and employees.

We are seeking a skilled Customer Relations Associate in collections to join our Credit Corp Financial Services (CCFS) Team. The ideal candidate will be the front line of our debt collection business, playing a key role across our organization.

  1. The successful candidate will be responsible for investigating leads to trace and locate customers, as well as negotiating to support customers and find a sustainable way to resolve their financial problems.
  2. A strong problem-solving ability is essential, as the candidate will need to think critically and find creative solutions to overcome challenges.

This is an onsite job with easy access to various amenities, including:

  1. EDSA main road from Ayala Makati
  2. Ayala Malls & Supermarkets
  3. Coffee shops and Restaurants
  4. Public parking spaces
  5. Public Transportation & Terminal (Literally next to it)

We offer a competitive salary package, comprehensive training, and opportunities for career progression.