Process Trainer

2 days ago


Baguio City, Cordillera, Philippines NMS Philippines Full time
Job Title: Process Trainer

The Process Trainer plays a crucial role in the Learning and Development team at NMS Philippines. This position is responsible for assisting the Learning and Development Manager in implementing training programs for all staff of the Messaging Department.

Key Responsibilities:
  • Collaborate with the Messaging Department to determine training needs and implement programs to address those needs.
  • Work closely with the Learning and Development Manager to ensure that all training programs are effective in meeting the needs of employees, in line with Company policies, guidelines, and protocols.
  • Conduct training needs assessments, consult with the manager, and determine if there is a need to implement training based on this.
  • Design and continuously update training programs to meet the evolving needs of the staff.
  • Coordinate with HR to schedule training sessions and ensure seamless integration with existing learning management systems.
  • Provide one-on-one training to critical staff, decide on the employment of staff based on QA results, and maintain confidentiality of all Training and QA information.
  • Audit messages aligned to training and improve the quality of messages.

This role requires strong collaboration and communication skills, with the ability to work closely with various departments to achieve training goals. If you are a detail-oriented individual with a passion for employee development, we encourage you to apply for this exciting opportunity.


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