Customer Experience Strategist

4 weeks ago


Quezon City, National Capital Region, Philippines Carryboy Phils. Inc. Full time
About Carryboy Phils. Inc.

Carryboy Phils. Inc. is a reputable company based in Metro Manila, committed to delivering exceptional customer experiences through its various services.

Job Overview

This full-time on-site role as a Customer Service Social Media Supervisor at Carryboy Phils. Inc. offers a competitive salary package with an estimated annual salary of PHP 550,000 - 650,000, depending on qualifications and experience.

Key Responsibilities
  • Oversee customer service operations on social media platforms to ensure high customer satisfaction levels.
  • Manage customer support interactions effectively, addressing concerns and resolving issues promptly.
  • Develop and implement customer service strategies to enhance the overall customer experience.
Required Skills and Qualifications
  • Strong supervisory skills and customer service management expertise.
  • Experience in customer satisfaction and customer support, with a proven track record of success.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate teams.
  • Problem-solving and conflict resolution abilities, with a focus on finding effective solutions.
  • Knowledge of social media platforms and their applications in customer service.
Why Join Us?

Career advancement opportunities, competitive salary, and a dynamic work environment make this role an attractive choice for professionals seeking to grow and develop their skills in customer service and social media management.



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