Executive Assistant

2 months ago

Philippines ING Business Shared Services B.V. Full time

Your role and work environment

We are looking for a talented and enthusiastic Personal Assistant to support our Head of Financial Crime and Fraud Prevention and Cluster Leads of WB and Retail CDD based in Hubs Philippines.

An Executive Assistant would work with tasks such as scheduling reviewing, prioritizing, and responding to emails answering and returning phone calls organizing documents maintaining records taking notes at meetings, and any other administrative tasks that help the executive perform their job.

Your key responsibilities:

  • Act as a first point of contact of any matters related to Head of Financial Crime and Fraud Prevention and Cluster Leads of WB and Retail CDD based in Hubs Philippines.
  • Proactively manage and maintain the agenda of Head of Financial Crime and Fraud Prevention and Cluster Leads of WB and Retail CDD based in Hubs Philippines by scheduling meetings and conference calls, arranging appointments and prioritizing the most sensitive matters.
  • Providing general administrative assistance, such as drafting email and memos, and preparing communications on the executive's behalf.
  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary.
  • Accurately recording minutes during meetings, preparing reports, filing, organizing, maintaining, and retrieving corporate comprehensive and accurate records, reports, and documents.
  • Collating data to prepare documents for review and presentation by the executive.
  • Answering phone calls and/or emails in a polite and professional manner.
  • Coordination of travel arrangements.
  • Performing minor accounting duties (e.g. travel expenses liquidation, expenses and credit card reconciliation).
  • Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department.
  • Miscellaneous support tasks.
  • Ad-hoc support for major projects as and when necessary.
  • Liaise with other PAs at international level to ensure commitments are met.

We are looking for:

A leader of our Orange Code culture displaying the following behaviours:

  • Willing to take the initiatives and give reminders.
  • Proactive, efficient, and able to always maintain a high degree of confidentiality.
  • Attention to detail.
  • Collaborative and good at building relationships.

Proven track record and technical skills:

  • Bachelor's Degree
  • 5 +years' professional experience, international environment experience is a plus.
  • Excellent written and verbal communication skills
  • Strong time management and organizational skills
  • Ability to organize and coordinate multiple concurrent projects
  • Ability to stay calm under pressure, multitask and adapt to change
  • Preferably, have an experience in overseeing budget and expenses
  • Strong Microsoft Office skills
  • Proficient English (both spoken and written)
  • Ability to work on an international environment.
  • Tact and discretion
  • And experience in developing internal processes and filling systems

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