Virtual Event Team Lead
2 weeks ago
Job Description
Virtual Event Team Lead Job Descriptions:
The Virtual Events Team Lead will act as a single point of contact for all operations-related concerns including
But Not Limited To The Following:
Reports to Manager and manage EMEA Virtual Event Team to ensure smooth delivery of daily virtual
- event operations and virtual event related projects and duties
- Support & handle virtual events related end to end tasks and inquiries
- Use Learning Management System to set up virtual environments & host Virtual Events (Virtual
- Classrooms & Webinars) via Zoom/Webex/Teams, provide general technical support to participants
- during the event
- Coordinate with speakers & instructors to manage the delivery of event related elements
- Work closely with different teams including Marketing, Operations and Content for event
- Preparation
- Administration duties, e.g. staffing, running reports
- Assist with multiple simultaneous projects
- Attendance tracking, maintaining optimum staffing level, PTO planning
- Workload management and bench planning
- Break/ Lunch adherence
- Responsible for coaching, counseling, feedback, disciplinary issues, and positive recognition
- Ensures each of the personnel meet his or her required goals including schedule adherence,
- attendance, policy adherence, conduct, and performance
- Writes employee performance evaluations, delivers merits, and performs other administrative tasks
- Coordinate ongoing training and identify training needs
- Drives root cause analysis and opportunities for improvement
- Investigates and responds to escalations
- Any ad hoc duties/projects as assigned
Details:
- Graduate of any bachelors degree
- At least 1 year of leadership experience in managing events, marketing
- Experience in managing virtual events is preferred but not required
- Has working experience in Salesforce and LMS is preferred but not required
- Has experience in hosting events is preferred, but not required
- Excellent written and oral communication skills
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