Virtual Event Team Lead

2 weeks ago


Philippines Stefanini Group Full time
Details:

Job Description

Virtual Event Team Lead Job Descriptions:

The Virtual Events Team Lead will act as a single point of contact for all operations-related concerns including

But Not Limited To The Following:

Reports to Manager and manage EMEA Virtual Event Team to ensure smooth delivery of daily virtual

  • event operations and virtual event related projects and duties
  • Support & handle virtual events related end to end tasks and inquiries
  • Use Learning Management System to set up virtual environments & host Virtual Events (Virtual
  • Classrooms & Webinars) via Zoom/Webex/Teams, provide general technical support to participants
  • during the event
  • Coordinate with speakers & instructors to manage the delivery of event related elements
  • Work closely with different teams including Marketing, Operations and Content for event
  • Preparation
  • Administration duties, e.g. staffing, running reports
  • Assist with multiple simultaneous projects
  • Attendance tracking, maintaining optimum staffing level, PTO planning
  • Workload management and bench planning
  • Break/ Lunch adherence
  • Responsible for coaching, counseling, feedback, disciplinary issues, and positive recognition
  • Ensures each of the personnel meet his or her required goals including schedule adherence,
  • attendance, policy adherence, conduct, and performance
  • Writes employee performance evaluations, delivers merits, and performs other administrative tasks
  • Coordinate ongoing training and identify training needs
  • Drives root cause analysis and opportunities for improvement
  • Investigates and responds to escalations
  • Any ad hoc duties/projects as assigned

Job Requirements

Details:

  • Graduate of any bachelors degree
  • At least 1 year of leadership experience in managing events, marketing
  • Experience in managing virtual events is preferred but not required
  • Has working experience in Salesforce and LMS is preferred but not required
  • Has experience in hosting events is preferred, but not required
  • Excellent written and oral communication skills


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