Client Experience Specialist

3 weeks ago


Philippines MicroSourcing Full time
  • Handle all administrative tasks related to all accounts on shift.
  • Responsible in tracking all deliverable of Operations for each clients handled.
  • Responsible in reporting attendance of all clients handled.
  • Responsible in documentation of HR Related Corrective Actions and making sure it kept in file 202 - for all clients handled.
  • Responsible in filing tickets to Shared Services (HR, Facilities, Finance, Recruitment, IT and Ops) - and monitor the progress for all clients handled.
  • Ready to step in as the POC whenever the Account Manager is out.
  • Willing to handle other administrative tasks that may be requested by the client, other departments or the Operations
  • Assist Operations Managers and Account Managers from time to time.
  • Documents Minutes of the Meeting with the Shared Services Department, Clients or Client leads.
  • Handles Cash Advance and Liquidation for Ops and Clients handled.
  • All other duties as assigned


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