Account Manager
1 week ago
Job Summary
- Reporting to the Country Manager, the Account Manager's key role is to manage his/her teams of a group of technician(s) and/or sales and service engineer(s)
- To provide sales and account management services to ensure effective and profitable account management and sales and service support in the assigned customer account(s) and development of new customer account(s) according to business plans and/or his/her assigned roles and responsibilities.
- He/she will also be required to work closely with customers and Amazon's team at site in Philippines and other countries.
Key Responsibilities and Accountabilities
- Customer account maintenance by maintaining existing customers to retain customers and optimize the quality of service.
- Customer relation management by maintaining and enhancing customer relationships with existing clients.
- Business development and expansion by working with the sales team to identify and expand new business opportunities with new customers,
- Sales and service management by coordinating to provide quality service and technical support to assigned customers on-site and assist customers in troubleshooting in production and quality problems.
- Communication and coordination with customers and employees internally and externally.
- Planning, organizing, monitoring and reporting the sales and account management activities.
- Health and safety management by maintaining and adhering to health and safety policy and requirements relating to care of equipment, health and work safety.
- Staff development and supervision by maintaining good interpersonal relationship with team members and contribute to motivate and develop the team capabilities.
Requirements
- Bachelor Degree in Chemical Engineering or Chemistry or related discipline
- 2-4 years sales or related experience preferably in Chemical or paper/pulp industry
- Proficient in both spoken and written English
- Good command of computer knowledge in Microsoft Word and Excel.
- Good interpersonal, communication, problem solving and supervisory skill.
- Hardworking, committed and can work under pressure.
- Self-motivated, responsible and independent with positive work attitude
- Able to work in a team environment
- Willing to travel and to be based in client's mill sites or in remote areas.
- Immediate available is an advantage
We offer competitive remuneration packages including 5-day work week to the right candidate.
Personal data collected will be used for recruitment purpose only.
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