Senior Network Engineer
3 weeks ago
This is a remote position.
About the Client:At Spirit, we are the trusted technology partner. You can rely on us to offer you advanced, secure, sustainable, and scalable workplace solutions that will uplift your organisation to achieve your goals and enable you to get the best ROI from your technology investments.
Secure. Sustainable. Scalable. - guide our products and services offers, and commitment to enable you to meet todays business challenges.
As your technology partner, we offer comprehensive solutions, including Managed Services, Cyber Security, Communication & Collaboration, and Business Automation & IoT. We understand the ever-changing landscape affecting Australian businesses and prioritise cyber security in all our solutions. Additionally, we promote modern energy-efficient solutions to organisations to help analyse and reduce their carbon emissions. We prioritise sustainability and leverage advanced AI technologies to help organisations track, report and reduce their environmental impact. Finally, our services are designed to be scalable, allowing organisations to adopt emerging technologies and deliver a measurable ROI.
Partnering with Spirit opens up a world of possibilities for your business. You gain access to our cutting-edge technology and unlock new opportunities to drive innovation within your organisation by building fit-for-purpose solutions, especially in today's challenging cost-focused environment.
Job Summary:
As a Senior Networking Engineer at Spirit, you will be playing a pivotal role in supporting and improving the quality, efficiency, and success of internal and external infrastructure. We are seeking an individual with a unique blend of common sense, a strong technical understanding, and the versatility to work seamlessly as part of a team or independently. Your role goes beyond a conventional networking engineer role you'll be entrusted with solving complex problems within client environments, emphasizing efficiency and stability. Collaborating closely with technical and non-technical stakeholders alike, you will ensure that our managed services not only meet but exceed client expectations, contributing to the ongoing improvement and investment in our services
Responsibilities:
- Provide expert-level technical support and troubleshooting for network-related issues
- Diagnose and resolve network performance problems, in internal and client environments
- Respond promptly to service outages and incidents, implementing effective remediation measures to minimise downtime.
- Document troubleshooting procedures and solutions for future reference and knowledge sharing.
- Manage and execute network configuration changes, upgrades, and deployments
- Cultivate strong relationships with clients by providing top tier service and support
- Support both WAN and LAN Infrastructure for client and internal environments
- Collaborate with data centre operations teams to coordinate network upgrades, migrations, capacity planning, and incident management.
- Design, implement, and manage complex network infrastructure solutions for both internal and external client environments.
- Assist with the stability, security, and scalability of network systems through proactive monitoring and maintenance.
- Collaborate with cross-functional teams to integrate networking solutions with other IT systems and applications.
- Provide mentorship and guidance to junior networking engineers and other technical resources within the organisation.
Requirements
Essential Skills, Experience & Qualifications
- Ability to make sound decisions and judgement whilst dealing with internal and external stakeholders in high pressure situations.
- Cisco CCIE or CCNA Certification
- Cisco Meraki Certification
- 5+ Years in a Network Engineering role, managing both LAN and WAN environments.
- 5+ Years working with Windows and Linux Server Operating systems.
- Expert level experience of data center networking technologies and methodologies, including advanced routing protocols.
- Experience with designing, implementing, and managing data center networks.
- Strong understanding of network protocols and standards, including IPv4, IPv6, BGP, OSPF, VRF and MPLS
- Familiarity with data center infrastructure, including servers, storage, and virtualization technologies.
- Experience with industry leading networking infrastructure (Meraki, Fortinet, Sophos, Juniper, Cisco, Watchguard, Mikrotik, Aruba, Rukus)
Personal qualities and attributes
- The ability to prioritise tasks effectively, while maintaining ticket documentation and management standardards.
- Demonstrates a proactive approach to identifying and resolving complex technical issues, utilising critical thinking and analytical reasoning.
- Excellent verbal and written communication skills
- The ability to convey technical concepts in a clear and concise manner to both technical and non-technical audiences.
- A customer-centric mindset, prioritising the needs and objectives of clients while delivering exceptional service and support.
- Actively seeks opportunities for professional development and skill enhancement.
BenefitsWHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
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