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Network Services Specialist

2 months ago

Philippines Vertiv Full time

Who we are:

Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation.

As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers' vital applications run continuously, perform optimally, and scale with business needs.

Why Join Us

  • Meaningful and Fulfilling Work
  • Inspiring and Caring Leaders
  • Global Talent Center
  • Recharge Your Potential

JOB RESPONSIBILITIES:

  • Provide 7X24 support for WAN, LAN, Wireless, and related technology
  • Ensure all IT network services are designed and configured to achieve maximum uptime
  • Ensure all IT network services are monitored, backed up, secured, and documented
  • Perform regular maintenance on all systems to ensure vulnerabilities are patched and systems secure
  • Prepare and test disaster recovery plans for critical network services
  • Ensure all services are appropriately sized to support the business needs (capacity management)
  • Research and evaluate new network technologies to improve available features and meet the changing business needs
  • Installation and management of network end points and software
  • Provide end user documentation and training
  • Resolution of tickets placed assigned to the Network Services technical team
  • Work with key vendors like Cisco, Palo Alto, and F5 to fix any issues that cannot be solved internally
  • Responsible for entering change management tickets in ServiceNow and attending Global Change Management Advisory Board meetings to present network changes
  • Ensure project work and changes are successfully planned, implemented, and tested
  • Standardize Infrastructure processes, procedures and equipment for all supported systems
  • Support and build B2B tunnels to third party suppliers and vendors
  • Support of F5 Load Balancer system upgrades and patches
  • Support of F5 Load Balancer system configuration and support issues
  • Participate in Corporate technical working groups as needed
  • Ensure all network services comply with Vertiv Architecture standards
  • Ensure all network services comply with Vertiv Security standards
  • Any additional responsibilities assigned

JOB QUALIFICATIONS:

  • At least 5-7 years of experience supporting Cisco networking, wireless, and related technologies
  • Desire to find a network engineer with deep expertise in Cisco wireless networks
  • Cisco Viptela or SD-WAN experience desired
  • Experience with Cisco Catalyst and Nexus Switching desired
  • Minimum education required is an Bachelor's degree in a technology field
  • CCNP (Cisco Certified Network Professional) desired; CCNA (Cisco Certified Network Associate) required
  • Advanced knowledge of LAN, WAN, and Wireless technologies
  • Expertise in Cisco technologies and IOS

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