Operations Manager
3 weeks ago
JOB SUMMARY:
Leads a team of Store Personnel in achieving the sales and profitability of his/her assigned area.
1. Ensure achievement of sales vs LY and budget
- Daily sending of consolidated sales per area to ROM
- Monitoring OOS and delivery concerns
2. Conduct Spot Check every visit to the store, including:
- Store funds, POS sales
- Gcash/Paymaya and other digital wallets
- Phone cards/Airloads
- Daily checking of sales for bank deposits
3. Weekly sending of KPI reports (every Friday) includes:
- Justification on declining sales
- Promotions in-store executions
- FM repairs follow-up
- Weekly concerns to other departments
4. Conduct SOE twice a month.
- Ensure to discussed findings and for improvements to Store Supervisors
5. Submit Petty Cash Fund replenishments as needed
6. Validation of TPSP & EAMS approval every cut-off
7. Discussion of Profitability Report every month
8. Oversee CVS and RTE inventory every quarter
9. Monthly cross audit
10. Quarterly Business Review with the FCs
- Review of monthly FC E-Reports
11. Quarterly Business Review of DR store performance
- Monthly sales analysis submission to ROM
- Monthly profitability analysis to ROM
12. Attending customer complaints
13. Processing of PCFRS for reimbursements to stores
14. Assist Store Supervisors in reconciliation of variance reports every inventory count result
15. Conduct merchandise review and category sales analysis
16. Request deployment of manpower to stores coming from TPM
JOB QUALIFICATIONS:
- Proven work experience as an operations manager or similar role.
- Knowledge of organizational effectiveness and operations management.
- Experience budgeting and forecasting.
- Familiarity with business and financial principles.
- Excellent communication skills.
- Leadership ability.
- Outstanding organizational skills.
- Willing to be assigned in Batangas or Bicol Area.
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