Multilingual Service Desk Analyst

4 weeks ago


Manila, Philippines Recruiter PH Full time

Position DescriptionEducation requirements• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any fieldKnowledge and skills• Good written and verbal communication skills in the Norwegian language• Good computer and IT technical skills• Solid analytical and problem solving skills• Good process mapping ability• Proactive, service-minded, and able to multi-task• Good interpersonal skills• Background in IT or Finance or HRYour future duties and responsibilities:Experience• Previous Service Desk experienceOthers• Willing to work in shifts• Able to work well in a high pressure environment• Flexible and able to adapt to changes quickly and think conceptuallyRequired qualifications to be successful in this role:• Proficient in written and verbal communicate in English and Norwegian language• Experience in IT, Finance, HR, back-end process administration or customer service is an advantage• Solid analytical and problem solving skills• Good IT technical skills• Proactive, service minded and able to multi-task• Good process mapping ability• Willing to relocate in the Philippines• Amenable to work on a shifting schedule in McKinley Hill, Taguig, PhilippinesWhat do we offer?• Relocation package for international candidates (including flight and accommodation) on 1st month• Processing of visa and work permit• Career development in a multinational company• Modern working environment• Cultural interactionSuccessful candidates will enjoy these benefits when you join CGI:• Share Purchase Plan (SPP)• Profit Participation Plan (PPP)• Provident Fund• Leave entitlements• HMO coverage with acclaimed hospitals and clinics• Extended HMO coverage• Group life insurance• Health and wellness programs• Member Referral Program• Special Meal Allowance• Global Member Assistance Program (MAP)• Health and Wellness Program• Oxygen• Corporate Social Responsibility ProgramSkills:Delivery SupportImplementation Management



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