Leasing Supervisor

2 months ago


Philippines SM Investments Full time
General Duties JOB SUMMARY: Manages leasing operations, customer service management and achieve revenue targets in properties assigned.

JOB DESCRIPTION:
Duties and Responsibilities
Provides administrative support to the department, such as but not limited to the following:
. Ensures achievement of leasing revenue targets in properties assigned to his/her group.
. Ensures Leasing Specialists actively promote Good Stays Services to both Owners and Tenants.
. Ensures Leasing Specialists act on leads given by Head Office through inquiries received on line or through phone, email, etc.
. Guides, assists and motivates Leasing Specialists in the attainment of their individual targets.
. Monitors performance of Leasing Specialists in his/her assigned cluster.
. Handles complaints and concerns of Unit Owners, Tenants, PMO and brokers that are brought to his/her attention.
. Effectively manages VIP/Corporate accounts.
. Build connections with Brokers and Agents.
. Effectively trains new hires and ensures their readiness to handle the demands of the new job.
. Safeguards unit keys in possession.
. Maintain files, records, and databases ensuring completeness and accuracy.
. Assists in making follow ups on uncollected accounts.
. Monitors validity of contracts and coordinates with Leasing Specialists.
. Assist client for Security Deposit Refund and coordinates to the concerned Leasing Specialist.
. Provide support to management on report preparation and coordination to other departments.
. Provide excellent customer service to clients by promptly and providing correct information and addressing concerns.
. Collaborate with other department to ensure smooth flow of processes and operations.
. Participate in all company and Good Stays-initiated activities.
. Performs other related functions inherent in team operation, acts as corporate resource and performs other tasks assigned by higher management Detailed Duties JOB SUMMARY: Manages leasing operations, customer service management and achieve revenue targets in properties assigned.

JOB DESCRIPTION:
Duties and Responsibilities
Provides administrative support to the department, such as but not limited to the following:
. Ensures achievement of leasing revenue targets in properties assigned to his/her group.
. Ensures Leasing Specialists actively promote Good Stays Services to both Owners and Tenants.
. Ensures Leasing Specialists act on leads given by Head Office through inquiries received on line or through phone, email, etc.
. Guides, assists and motivates Leasing Specialists in the attainment of their individual targets.
. Monitors performance of Leasing Specialists in his/her assigned cluster.
. Handles complaints and concerns of Unit Owners, Tenants, PMO and brokers that are brought to his/her attention.
. Effectively manages VIP/Corporate accounts.
. Build connections with Brokers and Agents.
. Effectively trains new hires and ensures their readiness to handle the demands of the new job.
. Safeguards unit keys in possession.
. Maintain files, records, and databases ensuring completeness and accuracy.
. Assists in making follow ups on uncollected accounts.
. Monitors validity of contracts and coordinates with Leasing Specialists.
. Assist client for Security Deposit Refund and coordinates to the concerned Leasing Specialist.
. Provide support to management on report preparation and coordination to other departments.
. Provide excellent customer service to clients by promptly and providing correct information and addressing concerns.
. Collaborate with other department to ensure smooth flow of processes and operations.
. Participate in all company and Good Stays-initiated activities.
. Performs other related functions inherent in team operation, acts as corporate resource and performs other tasks assigned by higher management Professional Eligibility JOB QUALIFICATIONS AND SKILLS REQUIRED:
. Must be a graduate of a 4-year course from a reputable college or university Graduate of Marketing or Business Management course is an advantage
. Preferably with at least 3 years of customer service with exposure to client relations
. Must be focused, driven, motivated, open-minded, competitive, resourceful, and a team player
. Can work under pressure
. Must have a positive work attitude
. With satisfactory oral and written communication skills
. With good presentation and facilitation skills Adequate Word, Excel and PowerPoint skills Skills JOB QUALIFICATIONS AND SKILLS REQUIRED:
. Must be a graduate of a 4-year course from a reputable college or university Graduate of Marketing or Business Management course is an advantage
. Preferably with at least 3 years of customer service with exposure to client relations
. Must be focused, driven, motivated, open-minded, competitive, resourceful, and a team player
. Can work under pressure
. Must have a positive work attitude
. With satisfactory oral and written communication skills
. With good presentation and facilitation skills Adequate Word, Excel and PowerPoint skills Education JOB QUALIFICATIONS AND SKILLS REQUIRED:
. Must be a graduate of a 4-year course from a reputable college or university Graduate of Marketing or Business Management course is an advantage
. Preferably with at least 3 years of customer service with exposure to client relations
. Must be focused, driven, motivated, open-minded, competitive, resourceful, and a team player
. Can work under pressure
. Must have a positive work attitude
. With satisfactory oral and written communication skills
. With good presentation and facilitation skills Adequate Word, Excel and PowerPoint skills Experience JOB QUALIFICATIONS AND SKILLS REQUIRED:
. Must be a graduate of a 4-year course from a reputable college or university Graduate of Marketing or Business Management course is an advantage
. Preferably with at least 3 years of customer service with exposure to client relations
. Must be focused, driven, motivated, open-minded, competitive, resourceful, and a team player
. Can work under pressure
. Must have a positive work attitude
. With satisfactory oral and written communication skills
. With good presentation and facilitation skills Adequate Word, Excel and PowerPoint skills Responsibility JOB SUMMARY: Manages leasing operations, customer service management and achieve revenue targets in properties assigned.

JOB DESCRIPTION:
Duties and Responsibilities
Provides administrative support to the department, such as but not limited to the following:
. Ensures achievement of leasing revenue targets in properties assigned to his/her group.
. Ensures Leasing Specialists actively promote Good Stays Services to both Owners and Tenants.
. Ensures Leasing Specialists act on leads given by Head Office through inquiries received on line or through phone, email, etc.
. Guides, assists and motivates Leasing Specialists in the attainment of their individual targets.
. Monitors performance of Leasing Specialists in his/her assigned cluster.
. Handles complaints and concerns of Unit Owners, Tenants, PMO and brokers that are brought to his/her attention.
. Effectively manages VIP/Corporate accounts.
. Build connections with Brokers and Agents.
. Effectively trains new hires and ensures their readiness to handle the demands of the new job.
. Safeguards unit keys in possession.
. Maintain files, records, and databases ensuring completeness and accuracy.
. Assists in making follow ups on uncollected accounts.
. Monitors validity of contracts and coordinates with Leasing Specialists.
. Assist client for Security Deposit Refund and coordinates to the concerned Leasing Specialist.
. Provide support to management on report preparation and coordination to other departments.
. Provide excellent customer service to clients by promptly and providing correct information and addressing concerns.
. Collaborate with other department to ensure smooth flow of processes and operations.
. Participate in all company and Good Stays-initiated activities.
. Performs other related functions inherent in team operation, acts as corporate resource and performs other tasks assigned by higher management
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