Senior Consultant
2 weeks ago
Responsibilities:
- Manage work efforts to contract specifications.
- Develop quality work product(s) and documentation.
- Support delivery assurance practices by participating in periodic project reviews and audits and maintaining accurate and timely project reporting.
- Anticipate and communicate project risks.
- Interface with client leads and become a trusted advisor or confidant to the client. Perform costing and pricing financial analyses.
- Identify, document, and build up costs in an as-is environment. Forecast and predict cost break-downs in proposals or future-stated environments.
- Serve as a subject matter expert.
- Lead sub-project teams as required.
- Cultivate successful client relationships.
- Contribute to the development of Y Enterprise Solutions intellectual property.
- Support Y Enterprise Solutions business development efforts in expanding business. Identify new or additional revenue opportunities with current clients.
- 5+ years experience in consulting delivery experience in the BPO Industry.
- Proven quantitative, analytical, problem-solving, and conceptual thinking skills.
- Excellent client interaction skills, collaborative work style, and strong interpersonal and team skills.
- Ability to effectively plan and support the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
- Knowledge of the various levels of listening, ability to choose the right level depending on the situation. Ability to objectively restate the opinions of others.
- Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support Y Enterprise Solution methodologies in delivering solutions to clients.
- Proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint, Project and Visio) to accomplish daily business activities and facilitate communications.
- Ability to design and develop technical reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the target audience.
- Government-mandated contributions: SSS, Philhealth, PagIBIG
- 13th-month pay: computation is based on the total basic salary of the employee
- Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash, power and internet allowance)
- Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
- Leave Conversion: maximum of 10 unused leave credits may be converted into cash
- Special Leave Privileges: birthday occasions, client-initiated leaves
- Healthcare Benefits with one (1) dependent
- Funeral Assistance: Php 5,000
- Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company
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