HR Manager
2 weeks ago
Essential Functions:(The reason this job exists is to perform these functions. These functions are performed regularly, seriously impacts other jobs, and there are a limited number of employees whose performance of the function can be distributed.)
- Administer overall HR functions including payroll, employee records, legal compliance, and benefits administration.
- Oversee the planning, implementation, and evaluation of HR policies, programs, and practices.
- Enhance employee relations and align HR strategies with business objectives.
- Lead performance reviews, talent acquisition, and career development processes.
- Implement effective manpower planning and leadership development strategies.
- Ensure adherence to employment laws, provide consultative guidance on HR processes, and manage documentation audits.
- Advise management on personnel practices and compliance issues.
- Manage attrition and enhance employee engagement.
- Partner with business leaders to improve operational efficiency and productivity.
- Anticipate long-term HR needs and trends.
- Provide strategic counsel on organizational structure and workforce planning.
- Handle grievances, disciplinary procedures, and dispute resolutions.
- Facilitate open communication between employees and management to foster a cooperative work environment.
- Coordinate health and benefits plans, including enrollments, changes, and terminations.
- Ensure accurate record-keeping and compliance with all related regulations.
- Perform all other duties and or projects as assigned by a supervisor or manager.
Education/Certification
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field required. Master's degree preferred.
- 8 -10 years of experience in an HR role, with at least 3 years supervisory experience.
- BPO industry experience preferred.
- Exceptional ability to manage fine details and multitask efficiently under pressure, ensuring accuracy and the highest standards in all HR initiatives.
- Outstanding communication abilities, both written and verbal, essential for crafting clear policy documents, conducting impactful presentations, and fostering effective stakeholder engagement.
- Strong leadership skills complemented by a natural aptitude for building relationships, necessary for guiding teams and navigating complex interpersonal dynamics with tact and diplomacy.
- Excellent decision-making skills with a strategic perspective, critical for aligning HR operations with overarching business goals.
- A focused and results-oriented mindset, dedicated to not only achieving but exceeding set performance metrics through strategic planning and execution.
- Skilled in leading and implementing change initiatives, effectively managing transitions and transformations within the organization.
- Strong problem-solving skills paired with analytical prowess, crucial for identifying challenges, devising effective solutions, and driving continuous improvement.
- Proficient in managing time for self and others, ensuring optimal productivity and efficiency across the team.
- A strong record of success in enhancing organizational culture and employee satisfaction through innovative HR practices.
- Skilled in navigating complex employee relations issues, with a proven ability to mediate disputes and foster a collaborative workplace.
- Solid understanding of employment laws and regulatory requirements in the Philippines, ensuring organizational compliance and mitigating legal risks.
- Proficient in crafting and revising HR policies and procedures that comply with legal standards and promote best practices in human resource management.
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