HR and Admin Manager
3 weeks ago
Key Result Areas (KRAs) and Duties:
- Talent Acquisition
- Ensure timely and efficient recruitment processes.
- Monitor the performance of new hires.
- Optimize recruitment costs while maintaining high-quality hires.
- KPIs: Time-to-fill vacant positions, Quality of hires, Recruitment cost per hire.
- Employee Engagement
- Foster a positive work environment and high employee morale.
- Monitor turnover rates and identify improvement measures.
- KPIs: Employee satisfaction surveys, Employee retention rate, Participation in engagement programs.
- Training and Development
- Enhance the skills and capabilities of the workforce.
- Design and implement training programs.
- Monitor the effectiveness of training.
- Ensure learning application to improve job performance.
- KPIs: Training hours per employee, Skill development progress, Impact on performance.
- Performance Management
- Implement an effective performance appraisal system.
- Monitor goal achievement and address under performance.
- KPIs: Completion of appraisals on time, Goal achievement rates, Improvement in performance.
- HR Policy and Compliance
- Create and implement HR policies.
- Ensure compliance with labor laws and organizational policies.
- Monitor HR policies and procedures compliance.
- Ensure accurate HR records and timely transactions.
- KPIs: Policy violations, Legal compliance rate, Employee awareness.
- Administrative Efficiency
- Streamline and optimize administrative processes.
- KPIs: Efficiency in tasks, Reduction in errors, Employee satisfaction.
- Employee Relations
- Manage and resolve employee relations issues.
- KPIs: Grievance resolution time, Reduction in conflicts, Survey results.
- Workplace Health and Safety
- Ensure a safe and healthy working environment.
- KPIs: Workplace incidents, Safety compliance, Employee attendance.
- Cost Management
- Optimize HR and admin-related costs.
- Monitor and manage budgets effectively.
- KPIs: Cost per employee, Cost savings, Budget adherence.
- Strategic HR Planning
- Contribute to long-term organizational goals through HR strategies.
- KPIs: Alignment with objectives, Succession planning effectiveness.
Education:
- Bachelors degree in Psychology, Human Resources Management, Business Administration, Behavioral Science, or related field.
- At least 5 years of HR experience, including recruitment, employee relations, performance management, training and development, and benefits administration.
- Strong time management and multitasking skills.
- Excellent communication skills.
- Strong interpersonal, leadership, and decision-making abilities.
- Thorough knowledge of labor laws.
- Ability to handle sensitive information with confidentiality.
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