IT Application Support Associate
4 weeks ago
JOB SUMMARY:
The Associate, IT Application Support is responsible in providing technical support to end users with the operation and functionality of software applications. Duties includes implementation/roll-out, optimizing software application performance, installing updates, and performing debugging procedures. He/She responds to technical problems that occur abruptly and require immediate solutions.
DUTIES AND RESPONSIBILITIES:
1. Provides Implementation/Roll-out Support
- Provide support in delivering the system into production via established changed management/version control processes.
- Provide support to users during system roll-out.
- Adheres to group standards and drives compliance across the group.
- Prioritize and resolve day-to-day system issues and client requests according to standard processes
- Provide alternative solution or workaround, as needed
- Monitor and manage SLAs
- Initiate service improvement actions.
- Effectively manage client expectations and escalate where appropriate.
- Escalates Very High (VH) failures and severe performance issues, and endeavours resolution of critical issues.
- College degree preferably in Computer Science, Computer Engineering, BS Information Technology (or related 4-year course)
- Minimum of 1-year experience supporting application systems.
- Minimum of 1-year experience in MS SQL/MySQL
- Experience in one or more of the following technologies will be an advantage: Power BI, SharePoint
- Exposure to delivering enterprise level business wide support services.
-
IT Applications Support Associate
4 weeks ago
Philippines Filinvest Development Corporation Full timeFILINVEST COMPANY: CORPORATE TECHNOLOGIES, INC.JOB SUMMARY:The Associate, IT Application Support is responsible in providing technical support to end users with the operation and functionality of software applications. Duties includes implementation/roll-out, optimizing software application performance, installing updates, and performing debugging...
-
System Support Associate
4 weeks ago
Philippines Cosmotech Philippines, Inc. Full timeThe System Support Associate is primarily responsible for resolving system application issues and inquiries from the end users. They will conduct diagnostic tests, troubleshooting and system simulation to provide resolutions. Additionally, they will also perform QA testing on patch updates and applications prior to client deployment.Roles &...
-
Lead Application Support
4 weeks ago
Philippines Seven Seven Full timeCompany DescriptionSeven Seven is a global IT professional services firm providing top-caliber tech professionals and has been a trusted partner of Fortune 500 companies for over 20 years. Our team is committed to providing exceptional service to our clients, utilizing the latest technology and industry trends to improve their businesses.Role DescriptionThis...
-
Application Support Supervisor
3 weeks ago
Philippines SM Investments Full timeGeneral DutiesDetailed Duties 1. Understanding the systems/applications being used by the process owners to be able to help them when they escalate concerns. 2. Always available and accessible to provide technical support when required troubleshoot application issues. 3. Managing Ticketed concerns and updating resolutions implemented. 4. Identifying and...
-
Application Support Assistant
3 weeks ago
Philippines SM Investments Full timeGeneral Duties 1. Understanding the systems/applications being used by the process owners to be able to help them when they escalate concerns. 2. Always available and accessible to provide technical support when required troubleshoot application issues. 3. Managing Ticketed concerns and updating resolutions implemented. 4. Identifying and resolving technical...
-
Application Support Manager
4 weeks ago
Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Application Support Manager.We are looking for an Application Support Manager to oversee our company's hardware, software and computer networks.Application Support Manager responsibilities include implementing, managing, delivering and supporting IT services to meet the business...
-
Application Support Assistant
3 weeks ago
Philippines SM Investments Full timeGeneral DutiesDetailed DutiesProfessional EligibilitySkills 1. Has knowledge and expertise in .Net Framework. 2. Team player, with sense of accountability and ownership. Education Candidate must possess at least Bachelors Degree in Information Technology, Computer Engineer, Computer Science or equivalent. Experience 1. A minimum of 1-3 years of experience...
-
Technical Support Associate
4 weeks ago
Taguig, Philippines Abbott Full timePoint-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.The Technical Support Associate documents complaints and inquiries on product distributed by...
-
Mobile Application Support
4 weeks ago
Philippines VeritasPay Philippines Inc. Full timeMobile Application Support (IOS)This dynamic role is designed for a professional who excels in providing exceptional application support while also engaging in minor development tasks. The ideal candidate will ensure our mobile applications' performance, reliability, and user experience meet our high standards. By blending technical support with development...
-
Senior Cash Application Associate
3 weeks ago
Taguig, Philippines Eviden Full timeShift Schedule: NightshiftWork Setup: OnsiteAt least 4-5 Years of total work experience in accounts receivable specializing in invoicing preferably with SME experience and handled a team of 5-10 as POCMust have excellent communication skills and be willing to work in any shiftDemonstrate awareness, motivation, and technical skills to assist in the...
-
Application Developer
2 weeks ago
Philippines Nat Re - National Reinsurance Corporation of the Philippines Full timeJob Title: Technology Systems Analyst (a combination of Application Developer and IT Operations function)this is for an entry level / associate level positionQualifications:Must be a graduate of a bachelor's degree course (4-year course) in the IT or Computer Science related fieldsExperience with identifying potential service risks and issues, and providing...
-
PHP Application Support
1 month ago
Central Visayas, Philippines Hawodtechsolutions Full timeJob Description: We're looking for an experienced Software Engineer who will be working in support of a PHP application. You will be working with current application support and reacting to P1 / P2 / P3 events.We're looking for someone who is highly adaptable and a natural problem solver with a strong technical background and great interpersonal skills. We...
-
Application Support Engineer
1 month ago
Quezon City, Philippines MicroSourcing Full timeJob Description: The Application Support Engineer is a part of the support team, which is mainly responsible for monitoring, and maintaining the Centroid systems across multiple client setups. The role involves responding to clients' queries and troubleshooting any issues or concerns related to the systems. Additionally, the job requires planning,...
-
Associate Software Support Specialist
4 weeks ago
Western Visayas, Philippines, Cadiz Tyler Technologies Full timeDescriptionLooking for a meaningful way to apply your education in Accounting or Finance Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler Technologies is a leading provider of...
-
Application Support Engineer
4 weeks ago
Philippines Neksjob Philippines Full timeWe are looking for an Application Support Engineer who is fluent in Portuguese to provide technical support and troubleshooting for our software applications. The candidate will Investigate and resolve Google Play policy violations, ensuring compliance with the latest policies and best practices.Maintain proactive communication with developers to address...
-
Global Service Desk Support
2 weeks ago
Philippines, Taguig IT BY DESIGN Full timeRole DescriptionThe System Engineer will work directly with our clients, as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple customer networks. Responsible for working tickets of varying degree of difficulty on our service desk. This is a full-time on-site role located in...
-
Application Support Manager
2 weeks ago
Philippines The People's House Corp. Full timeMaintain and optimize local company servers and software.Resolve issues escalated by technicians and engineers.Will handle 5-10 App Support resourcesOversee data backup and system security operations.Protect production environment by ensuring compliance to change/release standards (Release Management).Assess system performance and recommend...
-
Finance Applications Support Analyst
4 weeks ago
Philippines MicroSourcing Full timeShared Values - Engender the BG&E Way and incorporate that into policies, processes, systems, and service delivery. - Implement a 'one-stop-shop' approach to supporting the business, including coordinating cross functional activities to deliver a seamless service. - Be an advocate of BG&E both internally and externally. - Preserve the culture of BG&E,...
-
Customer Support Associate
4 weeks ago
Taguig, Philippines Lone Wolf Technologies Full timeABOUT LONE WOLFWe're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from day one.With the diverse landscape of the real estate industry, we want diverse talent! We...
-
Applications and Training Support
4 weeks ago
Philippines EMAPTA Full timeJob DescriptionJob Summary:As a NetSuite Administrator, you will play a pivotal role in optimizing our organization's use of NetSuite, ensuring seamless integration, and providing expertise to enhance overall business operations. You will collaborate with cross-functional teams to understand business requirements, design effective solutions, and drive the...