Global Service Desk Support

Role DescriptionThe System Engineer will work directly with our clients, as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple customer networks. Responsible for working tickets of varying degree of difficulty on our service desk. This is a full-time on-site role located in...

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental...

Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...

Title: IT Service Desk Support Contract Duration: 8 months Work Arrangement: Onsite Location: McKinley West, Taguig Salary Offer: Php46,000 + Php4,000 non taxable allowance Qualifications: · 4 to 6 years of IT Service Desk experience · At least 1 year of experience with ServiceNow ticketing tool · Good communication skills · Amenable to work...

Title: IT Service Desk Support Contract Duration: 8 months Work Arrangement: Onsite Location: McKinley West, Taguig Salary Offer: Php46,000 + Php4,000 non taxable allowance Qualifications: · 4 to 6 years of IT Service Desk experience · At least 1 year of experience with ServiceNow ticketing tool · Good communication skills · Amenable to work...

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental...

The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SLA Management, to ensure rapid and successful resolution of issues, availability...

The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SLA Management, to ensure rapid and successful resolution of issues, availability...

Description: Provide user support via Phone, Email and ServiceNow automated ticket channels Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre Monitoring call volumes and trends to identify potential major incidents and problems Updating users on the status of their incidents and requests as they progress...

Description: Provide user support via Phone, Email and ServiceNow automated ticket channels Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre Monitoring call volumes and trends to identify potential major incidents and problems Updating users on the status of their incidents and requests as they...

Description: Provide user support via Phone, Email and ServiceNow automated ticket channels Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre Monitoring call volumes and trends to identify potential major incidents and problems Updating users on the status of their incidents and requests as they...

JOB DESCRIPTIONThe Global Business Services Associate will primarily be focused on offering advanced support through phone, email, online chator social media to customers who have questions, concerns or confusion around a particular product or service.ESSENTIAL JOB FUNCTIONS1. Handles and addresses inbound voice, email, and chat inquiries. 2. Identifies and...

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About the role:Provide L2/L3 remote support: Handle complex technical issues, ensuring timely resolution within agreed SLAs.Device Monitoring: Monitor and proactively respond to alerts generated by various monitoring tools, ensuring uninterrupted service availability. Monitor devices using tools like Nagios, Zabbix, or SolarWinds to ensure uninterrupted...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our...

Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques...

Job Title: Service Desk Senior ManagerJob Summary:We are seeking a highly skilled and experienced Service Desk Senior Manager to oversee and lead our service desk team. The ideal candidate will have extensive experience in managing service desk operations, with a strong background in Office 365 management, Azure Active Directory (AD), and Azure services. The...

We are currently hiring for Service Desk to be based in BGC, Taguig.Qualifications Must have at least 18 months Service Desk/Technical Support experience Completed at least 1st year in college Amenable to work onsite and can do shifting/night shift schedule

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.• Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.• Applies basic diagnostic...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products. • Applies basic diagnostic...