Business Operations Manager
3 weeks ago
- Bachelor's degree with 8 to 10 years of experience in an eCommerce or Technology related industry
- Minimum 6+ years leading, managing, developing, and growing a team(s)
- Strong grasp of modern technology and ecommerce with an expert understanding of spreadsheets, databases, financial analysis and websites
- Expert written and verbal communication. Able to clearly describe job duties to those they supervise, and lay out full plans to the management
- Highly organized, analytical with strong technical skills
- Ability to work in a dynamic and schedule demanding environment
- Analyze key metrics for Revenue and Operations and provide recommendations to improve business profitability and efficiency.
- Manage the Business Operations team in handling daily responsibilities for Product offer setup, Inventory management, Customer SR escalations and SLA management.
- Monitor, Track and define Improvements for all Business Support Partner SLAs to attain high customer satisfaction and operational efficiency.
- Develop/Enhance, Implement and Review operational standards, policies, procedures and processes.
- Ensure compliance to all corporate, legal and regulatory requirements.
- Manage all aspects of performance and development of direct reports to encourage productivity and professional growth.
- Act as project lead on business operations related projects with regards to process improvements, systems development and transformation projects
- Present Online Store Performance reports in weekly and monthly Business Review meetings to internal stakeholders and executives.
- Regular monitoring of Online Store for optimum service availability and proactive reporting of operational issues or bugs.
- Partner, Contract and Vendor management.
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Terminal Operations Admin
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Operations Manager
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Joint Venture Specialist
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Customer Success Specialist
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Makati City, Philippines Shell Business Operations - Manila Full timeShell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our...
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Senior KYC Professionals
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Business Operations Specialist
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Philippines, Central Visayas Assistantly Full timeAt Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential.Be part of our dynamic ð¦ community and make a real impact on our clients' success....
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Operations Manager
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Philippines Golden Win Empire Marketing Corporation Full timeQualifications Degree in Marketing, Operations Management or any related course Proven of at least 2 years to 5 years of working experience as Operations Manager or similar role. Has strong personality, leadership skills, and an effective communicator. Fine with supervising manpower in Taytay, Pasig and Valenzuela.JOB DESCRIPTION:. Ensure all operations are...
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Operations Manager
3 weeks ago
Philippines, Quezon City Reed Elsevier Philippines Full timeOperations Manager will effectively drive service delivery for multiple campaigns in Healthcare.This role needs to strike and achieve a good balance in the following areas of focus: Develop and implement operational policies, procedures, and standards to streamline processes and enhance efficiency.Strategic Partnership – contribute to management team's...
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Operations Manager
3 weeks ago
Philippines, Quezon City Sourcefit Full timePosition SummaryWe are actively seeking an accomplished Operations Manager for the BPO industry, focused on driving process optimization and providing crucial support to strengthen the operational rigor of the department. The incumbent will lead initiatives to enhance processes, work assignments, and backup systems, ensuring operational excellence in a...
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Operations Manager
3 weeks ago
Central Visayas, Philippines Courtly Full timeCourtly is the leader in online marriageâmaking it possible for any couple around the world to get legally married online, 24/7. From obtaining a marriage license to performing the ceremony, Courtly is bringing the aisle online for couples in the 21st centuryâregardless of their nationality, sexuality, or physical location.As a small, distributed team, we...
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Operations Manager
3 weeks ago
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Business Control Officer
4 weeks ago
Philippines ING Business Shared Services B.V. Full timeRisk GovernanceING Hubs Philippines' risk governance structure follows ING Bank's three lines of defence model. This model aims to provide sound governance framework for risk management by defining and implementing three risk management 'layers' with distinct roles, execution, and oversight responsibilities.First line of defence (1LoD)Each department and...
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AI Digital Manager for Business Operations
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Philippines GearCraft Mechanical Full timeBachelor's degree or higher in any field, with a minimum of 2 years of relevant work experience. Fluent in English (native proficiency preferred) with a strong understanding of overseas cultures. Proficiency in Mandarin Chinese is essential for conducting work tasks. Preference will be given to local candidates or Chinese diasporas. Demonstrated ability in...
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Business Control Officer
3 weeks ago
Philippines, Taguig ING Business Shared Services B.V. Full timeBusiness Control OfficerThe Tribe Data Management is building-up a team within ING Business Shared Services Manila to enable robust data management processes for the Wholesale Data Management Operations. The team will cooperate closely with expertise teams across different ING locations.As a Business Control Officer, you will be responsible for several ING...
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IT Operation Manager
3 weeks ago
Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next IT Service Delivery Manager.We are looking for an IT Operations Manager/ IT Service Delivery Manager to oversee our company's hardware, software and computer networks.IT Operations Manager responsibilities include implementing, managing, delivering and supporting IT services to...
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Operations Manager
2 weeks ago
Philippines Foodee global concepts Full timeOperations Managers oversee operational activities at every level of an organization.Duties include hiring and training employees and managing quality assurance programs.Long-term planning to create initiatives that further the company's overall goalsCoordinating different teams to foster exchange of ideas and provide cross-team learning...
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Data Operations Professional
4 weeks ago
Philippines ING Business Shared Services B.V. Full timeObjective of function : -Supervise a small team of MI specialists, responsible for the development, management and maintenance of MI and data analytics for Financial Crime & Fraud Prevention (FC&FP) for Retail-Belgium covering Legal Entities and Personal Individuals clients, within the Data & Analytics team in ING Hubs Philippines. We are looking for a...
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Operations Manager
3 weeks ago
Philippines VISAYA Full timeThis is a full-time Healthcare Operations Manager role located in Pasig. As the Healthcare Operations Manager, you will be responsible for overseeing the daily operations of the healthcare team, ensuring that all operations are efficient and compliant with industry regulations. You will also be responsible for managing a team of healthcare professionals and...
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T&E Employee Success Analyst
3 weeks ago
Makati City, Philippines Shell Business Operations - Manila Full timeGathers data, analyses and reports findings. Gathers data using existing formats resolves disputes and acts as an SME, first escalation level.Conducts analyses to solve relatively standardized or repetitive information and data queries/problems.Works within a limited variety of well-defined procedures and practices (not necessarily standardized) and is...
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Web Operations Manager
3 weeks ago
Philippines BDO Unibank Full timeCompany DescriptionBDO Unibank is a full-service universal bank in the Philippines with a complete array of industry-leading products and services. Its strengths and value-added products and services hold the key to its successful business relationships with customers, with branches that remain at the forefront of setting high standards as a sales- and...