Production Support Specialist

3 weeks ago


Philippines Manila SeaBank Philippines, Inc. (A Rural Bank) Full time
Job Description

  • Manage user access to systems and perform system configurations
  • Respond to system issues, perform troubleshooting, and work with the other teams to identify solutions issues
  • Conduct pre and post production testing to ensure that the application and systems are working properly
  • Monitor system availability and performance
  • Collaborate closely with the Product Managers, Software Developers and QA Engineers to improve the system stability

Requirements

  • Bachelor's degree, preferably majoring in Computer Science, Engineering or Information Technology
  • Have basic knowledge in IT (web, mobile, software, network), preferably 3-6 years of experience in the FinTech industry handling IT Production Support
  • Proficiency in both spoken and written English. Able to communicate complex business or technical information effectively
  • Strong analytical and troubleshooting skills
  • Demonstrated track record of getting things done in a fast-paced environment


  • Philippines MicroSourcing Full time

    Complaint escalation and production floor support:Complaint escalation: When Customer Service (CS) Representatives or Clinic Operations (CO) Representatives (see corresponding job profiles) need to escalate complaint related cases because they are unsure how to handle them, the Technical Support Specialist (along with the Cue onshore team) is one of the...


  • Philippines WiseTech Global Full time

    An exciting opportunity awaits you to join WiseTech Global as a Global Product Support Specialist. WiseTech Global is an Australian software company that specializes in providing logistics solutions. We are known for developing CargoWise One - a comprehensive software platform designed to streamline and manage logistics and supply chain operations.In this...

  • Admin Support

    2 weeks ago


    Philippines, Quezon City SLC Video Production Full time

    The Admin Support will be working in SLC Video Production and provides admin support to the team.Manage office communications, schedule meetings, and support the team with clerical tasks.Perform administrative duties such as data entry, document management, and inventory tracking.Provide excellent customer service, handling client inquiries, and maintaining...


  • Philippines, Manila Shepherd Full time

    DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...


  • Philippines, Manila ITS Science (Phils.) Inc. Full time

    Company DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a regional leader in providing scientific and medical instruments, hospital infrastructure, and laboratory furniture. Located in Manila, ITS Science Philippines offers a wide range of products and solutions to meet the diverse needs of the scientific and medical...


  • Philippines, Manila ITS Science (Phils.) Inc. Full time

    Company DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a leading provider of scientific and medical instruments, hospital infrastructure, and laboratory furniture in the region. Located in Manila, ITS Science (Phils.) Inc. aims to provide high-quality solutions to scientific and medical challenges.Role DescriptionThis is a...


  • Philippines WiseTech Global Full time

    An exciting opportunity awaits you to join WiseTech Global as a Global Product Support Specialist. WiseTech Global is an Australian software company that specializes in providing logistics solutions. We are known for developing CargoWise One - a comprehensive software platform designed to streamline and manage logistics and supply chain operations.In this...

  • T1 Support Specialist

    3 weeks ago


    Philippines EMAPTA Full time

    Job DescriptionPurpose of the PositionTo provide quality service and support to all InspectRealEstate customers.Responsibilities and Duties. Provide excellent customer service and product support. Understand & continuously improve knowledge of the IRE suit of products. Perform all tasks with a genuine customer focus to identify and respond to customers'...


  • Manila, Philippines Shepherd Full time

    DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...


  • Manila, Philippines ITS Science (Phils.) Inc. Full time

    Company DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a regional leader in providing scientific and medical instruments, hospital infrastructure, and laboratory furniture. Located in Manila, ITS Science Philippines offers a wide range of products and solutions to meet the diverse needs of the scientific and medical...


  • Manila, Philippines OneByZero Full time

    The L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users. You will be...


  • Manila, Philippines Tyler Technologies Full time

    DescriptionLooking for a meaningful way to apply your education in Accounting or Finance Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler Technologies is a leading provider of...

  • Product Specialist

    1 day ago


    Philippines ITSM Corporation Full time

    Information Technology Services Mgmt. (ITSM) Corp. is a premier provider of strategic IT services designed specifically for large-enterprise and mid-tier organizations. Our solution-based services are founded on mature internal competencies in technology provisioning, service excellence, managed services, IT infrastructure, network solutions, application...


  • Manila, Philippines ITS Science (Phils.) Inc. Full time

    Company DescriptionITS Science (Phils.) Inc. is a business division under ITS GROUP, a leading provider of scientific and medical instruments, hospital infrastructure, and laboratory furniture in the region. Located in Manila, ITS Science (Phils.) Inc. aims to provide high-quality solutions to scientific and medical challenges.Role DescriptionThis is a...


  • Philippines Xpress Super App Full time

    About Xpress:Xpress is a pioneering ride-sharing and delivery service company, backed by Cebuana Lhuillier, committed to providing convenient, reliable, and innovative solutions to our customers. We are dedicated to creating a unique culture inspired by a professional sports team, focusing on teamwork, excellence, and continuous improvement.Job Title:...


  • Manila, Philippines OneByZero Full time

    The L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users. You will be...


  • Manila, Philippines Tyler Technologies Full time

    DescriptionLooking for a meaningful way to apply your education in Accounting or Finance Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler Technologies is a leading provider of...


  • Philippines Fluor Corporation Full time

    Job DescriptionThe Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. . Assess, maintain, support, and...

  • Product Specialist

    3 weeks ago


    Taguig, Philippines Stotsenberg Leisure Park and Hotel Corporation Full time

    Position: Product SpecialistWork Hours: 0900-1800, Monday - FridaySalary and Benefits: Negotiable + PHP 10,000 meal allowance + PHP 15,000 housing allowance + PHP 30,000 annual flight allowance + Monthly KPI bonus???? Benefits include 14 days of annual leave, birthday leave, bereavement leave, marriage leave, and paternity/maternity leave.???? Airfare...


  • Philippines Pollo Regio Full time

    Job Title: AI Video Production SpecialistCompany name: Luminate StaffingLocation: VirtualJob Status: ContractSummary:Luminate Staffing is seeking an AI Video Production Specialist to join our team. As an AI Video Production Specialist, you will be responsible for producing high-quality video content using artificial intelligence video creation software. Your...