Accounts Receivable Specialist

3 weeks ago


Philippines Quezon City MicroSourcing Full time
JOB RESPONSIBILITIES:
  • Invoice Preparation and Dispatch: Generate accurate and detailed
    invoices for services provided, ensuring all charges are included and
    comply with contractual agreements. Dispatch invoices to clients or
    insurance companies promptly.
  • Account Reconciliation: Regularly reconcile accounts receivable
    ledger accounts to ensure all payments are accounted for and
    properly posted. This includes verifying discrepancies and resolving
    clients' billing issues.
  • Payment Collection: Follow up on, collect, and allocate payments
    received from clients and insurance companies. This involves
    monitoring client accounts for delayed payments, sending reminder
    notices or making phone calls to secure outstanding receivables, and
    negotiating payment plans where necessary.
  • Customer Service: Serve as a primary point of contact for clients or
    insurance companies regarding billing and payment issues. Provide
    excellent customer service by addressing queries and concerns
    promptly, aiming to resolve issues on the first contact whenever
    possible.
  • Compliance and Coordination: Ensure compliance with company
    policies, industry standards, and legal regulations regarding billing
    and collections. Coordinate with the coworkers, insurance adjusters,
    and other stakeholders to verify service delivery, coverage, and claim
    status to streamline the billing process.
  • Process Improvement: Continuously seek ways to improve the billing
    and collections processes. This may include implementing new
    software, developing more efficient workflows, or suggesting
    changes to policies that could reduce receivables aging or enhance
    cash flow.
  • Record Keeping and Confidentiality: Maintain accurate and
    comprehensive records of all billing activities, correspondence, and
    interactions with clients and insurance companies. Ensure
    confidentiality and security of financial information.

QUALIFICATIONS:
  • English Proficiency: Excellent command of the English language, both
    written and verbal, for clear and effective communication with
    clients, team members, and management.
  • Financial Acumen: Understanding of basic accounting principles and
    financial reporting.
  • Attention to Detail: Ability to process transactions and reconcile
    accounts accurately.
  • Communication Skills: Strong interpersonal skills for effective
    customer, client, and team interactions.
  • Organizational Skills: Proficiency in managing multiple tasks and
    deadlines.
  • Technical Proficiency: Knowledge of QBO, Google Workspace, and AR
    Workflow.
  • Problem-Solving Skills: Capability to address payment disputes and
    negotiate effectively.
  • Customer Service Orientation: Skills in maintaining positive
    customer relationships.
  • Teamwork: Ability to work collaboratively across departments.
  • Adaptability: Flexibility to adapt to changes in technology and
    business practices.


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