Collections and Accounts Receivable Specialist

3 weeks ago


Philippines Quezon City MicroSourcing Full time
RESPONSIBILITIES:
  • Monitoring and maintaining up-to-date records for client accounts and reviewing accounts in arrears to ensure appropriate actions are taken
  • Notifying debtors of overdue payments and accounts by telephone and email - including timely follow up if a reply is not received
  • Professional handling of customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes, and processing payments and refunds
  • Tracing and locating debtors to make payment arrangements
  • Recommending further action or discontinuation of service on occasions where payment is not forthcoming
  • Preparing reports related to collection work

QUALIFICATIONS:
  • Strong clerical and administrative abilities, including proficiency in managing documents, spreadsheets, and databases
  • Accuracy and attention to detail
  • Proficient computer skills, with a good working knowledge of Excel, Quickbooks Online, and other data management software
  • Excellent written and verbal communication skills, both within the company and externally with clients
  • Investigative and research capabilities


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