Process Excellence Manager for the largest BPO Company

Title: Transformation Management Assistant Manager(Individual Contributor) – 2HCNon-Negotiable: At least LSSYB Trained/CertifiedWork Setup: Hybrid Set-up – minimum of 2 days onsite(EDSA Greenfield, Mandaluyong) weeklyShift: Night-ShiftSalary: Starts at 45-75k basicJob Description: The Process Excellence Manager will perform the following tasks:...

Company DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...

The Process Excellence Manager acts as a catalyst of change and drives initiatives in partnership with process owners and cross-functional teams to ensure flawless execution, aimed at creating a valuable impact on business results through the quality of results, recommendations, and decisions.JOB DESCRIPTION:Leads or supports functional / cross-functional...

Company DescriptionFusion CX is a rapidly growing provider of Business Process Management and Global customer experience management solutions. With a global workforce of over 14,000 professionals from diverse educational and ethnic backgrounds, we offer omnichannel consumer engagements in 40+ languages to more than 250 clients worldwide. Our operations are...

Your Day-to-day In a NutshellAnswering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

Job Requirements4-year undergraduate degree holder or in related field of study preferably graduate of Industrial EngineeringMust have led and managed Continuous Improvement projectsDemonstrated experience analyzing dataProficiency with Microsoft Excel and PowerPoint Excellent presentation skillsStrong written and verbal communication skillsExperience...

Job DescriptionService Excellence Leaders in this role get to:SupportService Delivery in achieving client and employee satisfaction while earning maximum potential in both the top and bottom-linethrough sustainable and repeatable actionsfollowing Sutherland's ModelLead projects and deliverQNI / CM Benefits for the programs assignedthrough DMAIC, Lean,...

GA Certification, a well-established beauty and wellness company, is seeking an experienced Beauty Salon Manager to lead and oversee the operations of our salon. The Beauty Salon Manager will be responsible for managing a team of beauty professionals, ensuring exceptional customer service, and achieving business targets. The ideal candidate should have a...

COMPANY DESCRIPTION:CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing Program Management Solutions to manage BPO services.Our Program Managers work to minimize client burden for managing BPOs through excellent communication skills, Process Engineering and Innovation, and proactive...

Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.QualificationsAt least HS Grad (old curriculum) / SHS GraduateWith 6 months BPO ExperienceWith Excellent Communication...

__What we can offer* HMO Benefits Shift Schedule (Day shift/Mid shift/Night shift) Pioneer, Non-voice, and Easy Accounts Available Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.__*Responsibilities* Communicate with customers via phone, email, and chat Provide knowledgeable answers to questions about the product, pricing, and...

Title: Assistant Manager, Process EngineeringJob SummaryTo spearhead projects and drive operation and system improvements and to formulate, gather and analyze both Strategic Options and Key Performance Indicators and recommend the best feasible option to yield operational and financial improvements for all Zenith commissaries.To assist Management in...

Duties/ResponsibilitiesResponsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.QualificationsAt least HS Grad (old curriculum) / SHS GraduateWith/without BPO experienceWith Excellent...

Job DescriptionJoin our team we are hiring Call Center Agents! Virtual Interview Process ( One Day Hiring )What We OfferCompetitive Salary PackageDay/Mid/Night Shift - availablePioneer Accounts AvailableJob ResponsibilitiesIncentives and Signing Bonuses & other Premium BenefitsAnswering incoming calls from customers or clients and addressing their concerns...

Duties/ResponsibilitiesResponsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick usCompetitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement OpportunitiesPromote Within the CompanyComprehensive...

Company Nurse Responsibilities:Develop and implement health and safety programs.Provide emergency treatment in the workplace.Administer over-the-counter medication to employees.Create a clean, and comfortable sickbay area.Promote healthy eating and wellness programs.Document all employee injury and illness and keep this information confidential.Improve the...

Primary DetailsTime Type: Full timeWorker Type: EmployeeResponsible for supporting process improvement initiatives including process automation solutions and quality improvements in partnership with GSSC functions and/or global stakeholders, with a focus on process re-engineering, reducing process gaps/variations, and the execution of the continuous...

Location: Mandaluyong CityResponsibilities Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc. Communicate to key management stakeholders on salient quality issues and business opportunitiesQualifications Open to Bachelor's...

Duties/ResponsibilitiesResponsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.QualificationsAt least HS Grad (old curriculum) / SHS GraduateWith 6 months BPO ExperienceWith Excellent...

Job DescriptionJoin our team we are hiring Call Center Agents! Virtual Interview Process ( One Day Hiring )What We OfferCompetitive Salary PackageDay/Mid/Night Shift - availablePioneer Accounts AvailableJob ResponsibilitiesIncentives and Signing Bonuses & other Premium BenefitsAnswering incoming calls from customers or clients and addressing their concerns...