CSR - Open for Freshers - No BPO Experience

2 weeks ago

Cagayan De Oro Philippines Northern Mindanao Metacom BPO Full time
Job Description

Join our team we are hiring Call Center Agents Virtual Interview Process ( One Day Hiring )

What We Offer

Competitive Salary Package

Day/Mid/Night Shift - available

Pioneer Accounts Available

Job Responsibilities

Incentives and Signing Bonuses & other Premium Benefits

Answering incoming calls from customers or clients and addressing their concerns or questions.

Making outgoing calls to follow up on customer inquiries or to market products or services.

Providing excellent customer service by resolving customer complaints and issues.

Maintaining accurate records of customer interactions and transactions.

Updating customer information in the database and ensuring its accuracy.

Collaborating with other departments within the organization to resolve customer issues.

Following scripts or guidelines provided by the company to handle calls effectively.

Qualifications

Qualifications:

With or without BPO experience

Open for High School Graduates (Old Curriculum) / ALS Graduate

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

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