Network Engineer
3 weeks ago
Expected Knowledge :
Major vendor Firewall products (Cisco, Fortinet, Palo-Alto, Cloud Firewalls, etc)
Load balancers (F5, Riverbed, Citrix, Kemp Technologies, Cloud Based LB's )
Strong skills on Routing and Switching, with Site-to-site VPN, IPSEC VPN, SSL VPN
Knowledge and Good understanding on Azure public cloud (Vnet, NSG, ALB, Application gateway, Express route, Front door)
Services and protocols commonly used in hosting environments: web servers, database, Storage, Blade Servers, IaaS Environment.
Good to have Security Technologies (WAF, ddos,L3 firewall)
Networking concepts and devices [All OSI Layers]
As a Network Engineer/Architect you will be involved and help to design network solutions for managed hosting environments.
Hands-on technical support for all networking components. Including, but not limited to, patching cycles, product updates, Firewall Configuration, Switch and Router Configuration.
Delivery of Network IDS/IPS capability, as well as Resilient/Load Balanced solutions and Automation
Interact with OEM vendors like Cisco, Juniper, Arista, Nokia, Palo Alto etc. to be aware of their latest offerings and technology differentiators.
Ensure technical evaluation and proof-of-concept of new technologies for network infrastructure.
LAN and Datacentre technologies - Cisco Switching & WLAN, ACI, Cisco Data Center (Nexus, UCS, and /or Virtualization a plus)
Network performance monitoring and tuning – SolarWinds, Zscaler Digital experience, DNA-C
The ideal candidate possesses:
A minimum of 3 to 4 years' experience in a related field
A computer - related degree and/ or network certifications
Worked in 24/7 support Operations
ITIL Knowledge
Excellent written and verbal communication skills
Own level - appropriate customer requests and issues, seeing them through to resolution
Escalate support requests to next level engineers and other support teams according to escalation procedures
Troubleshoot monitoring alerts
Monitor ticket response times and take appropriate actions to ensure team response time targets are met
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