Customer Service Representative

1 week ago

Mandaluyong, Philippines Global Integrated Contact Facilities Inc. Full time

Minimum Qualifications

At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required
Excellent written and verbal communication (clear and articulate)
Computer literate
Willing to undergo training for telemedicine program
Amenable working on shifting schedule, holidays and weekends
Fresh graduates are encouraged to apply

Primary Responsibilities

First to accept (receive) calls from patients and does proper triaging;
Handles customer inquiries or any non-medical concerns within various channels;
Identifies and assesses customers’ needs to achieve client satisfaction.

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