Representative II Customer Service
2 weeks ago
Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Representative II, Customer Service, you get to echo this promise as Emerson's frontline representative, providing outstanding after-sales customer care experience. You will have the opportunity to exhibit your customer service skills and build positive relationships with our customers in every interaction, whether by phone or email. You will be responsible for handling customer inquiries and accurately processing purchase orders. If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines In This Role, Your Responsibilities Will Be: Provide professional and efficient customer service as guided by a defined process and procedure, using tools and systems, within the assigned function and scope of work. Provide general product information, such as price and lead time, warranty, and RMA requests. Process Order Management such as mailbox management, order entry, order status, and shipping discrepancies. Provide accurate solutions for customer concerns, expedite orders, and return goods authorization. Monitor the tracking, correction, and processing of missing, misread, or incomplete purchase orders. Assist customer complaints, including but not limited to missed shipments, incorrect orders, and requests for credits. Who You Are: You exhibit passion and enthusiasm to ensure customers have the best possible experience at all touchpoints. You have a strong drive for results and a high level of commitment to exceeding expectations. You can proficiently converse, creatively propose straightforward solutions, and develop alternative resolutions to customer concerns. You're interpersonally savvy and able to collaborate and efficiently work with people across different departments at any level. For This Role, You Will Need: Bachelor's degree in any four-year course. 2 years of relevant experience gained from interactive customer service or related functions. Preferred Qualifications that Set You Apart: Background in offshore service operations is a plus. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.#LI-Hybrid
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Representative II Customer Service
2 weeks ago
Mandaluyong, Philippines City of Shakopee, MN Full timeEmerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Representative II, Customer Service, you get to echo this promise as Emerson’s frontline representative, providing outstanding after-sales customer...
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Representative II Customer Service
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Emerson Career Site Full time ₱900,000 - ₱1,200,000 per yearEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Representative II, Customer Service, you get to echo this promise as Emerson's frontline representative, providing outstanding after-sales customer care...
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Customer Service Representative
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Mandaluyong, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeWe're looking for Customer Service Representatives to be part of our growing team! Whether you're a fresh grad or experienced in BPO, this is your chance to step up your career! Available Positions & Qualifications: Financial / Tech / Customer Service At least SHS Graduate or 2nd Year College Level Average to Excellent Communication Skills Up to ₱24K...
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Customer Service Representative
2 weeks ago
Mandaluyong, Philippines Bellsoft Full timeJob Title: Customer Service Representative (CSR) Job Overview: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will provide excellent service to our customers, addressing inquiries, resolving issues, and ensuring a positive experience through phone, email, or chat. Key Responsibilities: - Respond...
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Customer Service Representative
2 weeks ago
Mandaluyong, Philippines Bellsoft Full timeJob Title: Customer Service Representative (CSR) Job Overview: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will provide excellent service to our customers, addressing inquiries, resolving issues, and ensuring a positive experience through phone, email, or chat. Key Responsibilities: - Respond promptly and...
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CUSTOMER SERVICE REPRESENTATIVE
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Mandaluyong City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱15,000 - ₱25,000 per yearWE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVES Location: Mandaluyong Shift: Night Shift Do you have what it takes to deliver top-notch customer service?We're looking for passionate individuals ready to join our growing BPO family At least High School Graduate Minimum 6 months BPO Voice Experience Apply now and level up your career in the heart of...
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Customer Service Representative
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Mandaluyong City, National Capital Region, Philippines RAC PHIL CORP. Full time ₱288,000 - ₱576,000 per yearCUSTOMER SERVICE REPRESENTATIVELAKIWINRAC Phil Corp. (RAC)16th June, 2024As a Customer Service Representative at LAKIWIN, you will be responsible for providing exceptional support to our online gaming customers. Your role is crucial in ensuring that our players have a seamless and enjoyable experience while engaging with our games. You will handle customer...
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Customer Service Representative
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Mandaluyong, Philippines NEKSJOB Full timeAre you a passionate individual with excellent communication skills and a knack for problem-solving? Join our dynamic team as a Customer Service Representative and be the face of our company's commitment to outstanding customer support. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide...
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After Sales Customer Service Representative
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Mandaluyong, Philippines Lexie Staffing co. Full timeJoin Alorica – Customer Service Representative (CSR) Sites: Alorica Ilocos Norte Alorica Centris, Quezon City Alorica Cuabo Qualifications: Good communication skills At least high school graduate (old curriculum) Senior high school (SHS) graduate College graduate or undergrad With or without work experience With or without BPO experience Available for...
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Customer Service Representative
2 weeks ago
Mandaluyong City, National Capital Region, Philippines DigiDesk Full time ₱150,000 - ₱250,000 per yearWe are hiringCustomer Service Representativesto join the growing team of one of our valued call center clients based inMandaluyong City.This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.If you're looking to start or grow your career in the BPO industry, this is your chance to build a...
