BPO QA/Quality Assistant Manager/TL

Work setup: On-site in IT Park, Cebu CityShift Schedule: Graveyard ShiftRequirements:3-4 years in QA AM/TL roleAt least 2 years completed in collegeKnowledge of Quality tools and analysisExperience in Insurance domain (preferred)Must have an understanding of NPS calculationKnowledge of Quality framework deployment in new transitionsCan start immediately

Work setup: On-site in IT Park, Cebu City Shift Schedule: Graveyard Shift Requirements: 3-4 years in QA AM/TL role At least 2 years completed in college Knowledge of Quality tools and analysis Experience in Insurance domain (preferred) Must have an understanding of NPS calculation Knowledge of Quality framework deployment in new transitions Can start...

Key skills Quality Analyst BPO Healthcare PIONEERING ACCOUNT Position: QA Analyst (Healthcare) Nature of the Account: Revenue Cycle Management -dealing with patients’ inquiries of their hospital bills/benefits from insurance Type of Support: QA monitoring - Support functions Work arrangement: Work onsite daily Site Assignment: Tech Tower - Cebu...

4-45 years in an QA AM/ TL role or currently in a Sr. TL level roleKnowledge in Quality tools and analysisExperience in Insurance domain (preferred)Must have understanding on NPS calculation/ CSATKnowledge on Quality framework deployment in new transitions

4-45 years in an QA AM/ TL role or currently in a Sr. TL level role Knowledge in Quality tools and analysis Experience in Insurance domain (preferred) Must have understanding on NPS calculation/ CSAT Knowledge on Quality framework deployment in new transitions

4-45 years in an QA AM/ TL role or currently in a Sr. TL level role Knowledge in Quality tools and analysis Experience in Insurance domain (preferred) Must have understanding on NPS calculation/ CSAT Knowledge on Quality framework deployment in new transitions

Key skills Quality Analyst BPO Healthcare PIONEERING ACCOUNT Position: QA Analyst (Healthcare) Nature of the Account: Revenue Cycle Management -dealing with patients’ inquiries of their hospital bills/benefits from insurance Type of Support: QA monitoring - Support functions Work arrangement: Work onsite daily Site Assignment: Tech Tower - Cebu...

"4-5 years in an QA AM/ TL roleKnowledge in Quality tools and analysisExperience in Insurance domain (preferred)Must have understanding on NPS calculationKnowledge on Quality framework deployment in new transitions"

"4-5 years in an QA AM/ TL role Knowledge in Quality tools and analysis Experience in Insurance domain (preferred) Must have understanding on NPS calculation Knowledge on Quality framework deployment in new transitions"

"4-5 years in an QA AM/ TL role Knowledge in Quality tools and analysis Experience in Insurance domain (preferred) Must have understanding on NPS calculation Knowledge on Quality framework deployment in new transitions"

Work setup: Onsite at Cebu Business Park, Cebu City Shift Schedule: Night Shift (US) Requirements: At least 2 years completed in College Must have 2-4 years of handling healthcare account At least 1 year of QA or TL experience Excellent English comms skills Amenable to work onsite and night shift at Cebu Business Park, Cebu City Can start immediately

Work setup: Onsite at Cebu Business Park, Cebu City Shift Schedule: Night Shift (US) Requirements: At least 2 years completed in College Must have 2-4 years of handling healthcare account At least 1 year of QA or TL experience Excellent English comms skills Amenable to work onsite and night shift at Cebu Business Park, Cebu City Can start immediately

Work setup: On-site in Cebu Business Park, Cebu City Shift Schedule: Shifting Schedule Requirements & Skills: At least 2-years completed in College/Graduate/Postgraduate Has managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO With strong exposure to clients/stakeholders Ability to conduct error analysis, identify process...

Key skillsQuality AnalystBPO HealthcarePIONEERING ACCOUNTPosition: QA Analyst (Healthcare)Nature of the Account: Revenue Cycle Management -dealing with patients’ inquiries of their hospital bills/benefits from insuranceType of Support: QA monitoring - Support functionsWork arrangement: Work onsite dailySite Assignment: Tech Tower - Cebu CitySalary: up to...

Work setup: On-site in Cebu Business Park, Cebu City Shift Schedule: Shifting Schedule Requirements & Skills: At least 2-years completed in College/Graduate/Postgraduate Has managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO With strong exposure to clients/stakeholders Ability to conduct error analysis, identify process...

1. Must have 2-4 years of handling healthcare account.2. At least 1 year of QA or TL experience3. Accepts 2nd year college undergraduates4. Must be willing to work onsite5. Must be willing to on rotating schedule

1. Must have 2-4 years of handling healthcare account. 2. At least 1 year of QA or TL experience 3. Accepts 2nd year college undergraduates 4. Must be willing to work onsite 5. Must be willing to on rotating schedule

1. Must have 2-4 years of handling healthcare account. 2. At least 1 year of QA or TL experience 3. Accepts 2nd year college undergraduates 4. Must be willing to work onsite 5. Must be willing to on rotating schedule

About UsQuess Philippines Corporation is a reputable organization with a strong presence in the insurance industry.Salary InformationThe estimated annual salary for this role is between PHP 3,500,000 to PHP 5,500,000 depending on experience and qualifications.Job OverviewWe are seeking an experienced Lead Assistant Manager to join our team. The ideal...

Work setup: On-site in Cebu Business Park, Cebu CityShift Schedule: Shifting ScheduleRequirements & Skills:At least 2-years completed in College/Graduate/PostgraduateHas managed a team of 15-20 quality analysts With 5 years as QA Manager in BPOWith strong exposure to clients/stakeholdersAbility to conduct error analysis, identify process gaps, and...