Assistant TL
2 weeks ago
* Provide advance level support, fulfillment of timelines and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.
* Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling
* Own and provide recommendations for knowledge management by periodically reviewing knowledge articles and their usage. Classifying public, private, obsolete and restricted knowledge articles.
* Supports the team lead in identifying and developing training needs and contents, reviews and escalation with the objective to meet the SLA targets for the specific process within guidelines, policies and norms of Infosys.
* Transition Coordination – Process definition & documentation
*Process & SLA Compliance
* Knowledge Management
* Provide support to TL in engagement activities like training, logistics, acting as SPOC, etc.
* Minimum experience of 2 years with relevant experience as an Assistant TL/Interim/SME for Financial Account (Preferred)
* Bachelor's degree graduate or equivalent experience
* Fraud, Collection, Care experience is preferred.
* Willingness to work in rotational shifts
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Assistant TL
4 days ago
Taguig, National Capital Region, Philippines Tasq Staffing Solutions Full timeJob DescriptionAs a highly skilled Assistant TL, you will play a critical role in providing advanced level support to our clients. Your primary responsibilities will include:Key ResponsibilitiesProviding timely and effective support to clients, ensuring maximum availability and performance of knowledge and information systems.Collaborating with...
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Assistant TL
2 weeks ago
Taguig City, Philippines Tasq Staffing Solutions Full time* Provide advance level support, fulfillment of timelines and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems. * Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and...
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Assistant TL
2 weeks ago
Taguig, Philippines Tasq Staffing Solutions Full time* Provide advance level support, fulfillment of timelines and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.* Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and...
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BPO Assistant TL
2 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeJob Title: Assistant TL / SME - Process SpecialistQualificationsBachelor's Graduate2-3 years of relevant experience as an Assistant TL/Interim/SME for Financial Accounts (Preferred)Fraud, Collection, Care experience is preferred.Excellent communication skillsWillingness to work in rotational shiftsAmenable to work onsite in BGC, TaguigCan start immediately
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BPO Assistant TL
2 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeJob Title: Assistant TL / SME - Process Specialist Qualifications Bachelor's Graduate 2-3 years of relevant experience as an Assistant TL/Interim/SME for Financial Accounts (Preferred) Fraud, Collection, Care experience is preferred. Excellent communication skills Willingness to work in rotational shifts Amenable to work onsite in BGC, Taguig Can start...
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BPO Assistant TL
2 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeJob Title: Assistant TL / SME - Process Specialist Qualifications Bachelor's Graduate 2-3 years of relevant experience as an Assistant TL/Interim/SME for Financial Accounts (Preferred) Fraud, Collection, Care experience is preferred. Excellent communication skills Willingness to work in rotational shifts Amenable to work onsite in BGC, Taguig Can start...
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Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Assistant TL / SME - Process SpecialistQualifications:Bachelor's Graduate2-3 years of relevant experience as an Assistant TL/Interim/SME for Financial Accounts (Preferred)Fraud, Collection, Care experience is preferred.Key Skills:Excellent communication skillsWillingness to work in rotational shiftsAmenable to work onsite in BGC, TaguigAbout the...
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Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Assistant TL / SME - Process SpecialistAt TASQ Staffing Solutions, we are seeking a highly skilled and experienced Assistant Team Lead / SME - Process Specialist to join our team.Key Qualifications:Bachelor's Graduate2-3 years of relevant experience as an Assistant TL/Interim/SME for Financial Accounts (Preferred)Fraud, Collection, Care experience...
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Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Assistant Team Lead / SME - Process Specialist Qualifications: * Bachelor's Graduate * 2-3 years of relevant experience as an Assistant TL/Interim/SME for Financial Accounts (Preferred) * Fraud, Collection, Care experience is preferred. * Excellent communication skills * Willingness to work in rotational shifts * Amenable to work onsite in BGC,...
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Claims Handler
4 weeks ago
Makati City, National Capital Region, Philippines AXA Group Full timeKey Result AreaKey AccountabilitiesKPI1. Claim Evaluation · Reviews required documents submitted by the insured to verify compensability of the claim.· Reviews parts for comparative assessment if repairs to be done at non dealership/Non Casa. · Negotiate claims settlement. · Update correct loss reserves in SC· Performs proper Tagging of claim cost in...
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Claims Handler
4 weeks ago
MAKATI CITY, Philippines AXA Group Full time Key Result AreaKey AccountabilitiesKPI1.     Claim Evaluation  ·     Reviews required documents submitted by the insured to verify compensability of the claim.·      Reviews parts for comparative assessment if repairs to be done at non dealership/Non...
