Senior Client Experience Manager

A Senior Manager for Client Experience is expected to: Strategy: ● Responsible for overseeing a set of specific clients and delivering the following: EBITDA, Client Growth, Reduced Attrition, Client Net Promoter Score and Employee Net Promoter Score. ● Assist the clients in setting up their Philippines operations and implement performance management,...

A Senior Manager for Client Experience is expected to: Strategy: ● Responsible for overseeing a set of specific clients and delivering the following: EBITDA, Client Growth, Reduced Attrition, Client Net Promoter Score and Employee Net Promoter Score. ● Assist the clients in setting up their Philippines operations and implement performance management,...

● Graduate of any Bachelor’s degree, graduate studies will be an advantage ● At least 3-5 years experience as Operations Manager ● Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers ● Excellent computer proficiency (MS Office – Word, Excel, Outlook and...

● Graduate of any Bachelor’s degree, graduate studies will be an advantage● At least 3-5 years experience as Operations Manager● Excellent verbal and written communication skills, including ability to effectively communicatewith internal and external customers● Excellent computer proficiency (MS Office – Word, Excel, Outlook and PowerPoint)●...

Job DescriptionOverview: As a Senior Client Service Manager at BEST CAREERS AND OPPORTUNITIES, you will be responsible for delivering exceptional client service and driving business growth in assigned accounts.Key Responsibilities:Lead service delivery teams to ensure high-quality client service and meeting contractual commitments.Monitor project performance...

Job DescriptionWe are seeking a highly experienced Senior Client Service Manager to join our team at TASQ Staffing Solutions. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a proven track record of success in managing high-performing teams.ResponsibilitiesLead a team of client service...

Job DescriptionThe Senior Client Onboarding Specialist plays a pivotal role in the firm's success by effectively initiating contact with potential clients, evaluating claims, and guiding them through the onboarding process. This involves working closely with Intake Team Leads and management to ensure that every qualified lead is handled with precision, care,...

Requirements: · Account management experience, preferably with large accounts · Mortgage industry experience · Bachelor's degree · Proven ability to build and maintain relationships with customer’s executive level staff, as well as internal management team · Ability to multi-task across a vast set of responsibilities · Strong communication...

Requirements: · Account management experience, preferably with large accounts · Mortgage industry experience · Bachelor's degree · Proven ability to build and maintain relationships with customer’s executive level staff, as well as internal management team · Ability to multi-task across a vast set of responsibilities · Strong communication...

Requirements:· Account management experience, preferably with large accounts· Mortgage industry experience· Bachelor's degree· Proven ability to build and maintain relationships with customer’s executive level staff, as well as internal management team· Ability to multi-task across a vast set of responsibilities· Strong communication skills (written,...

LOCATION: CEBU PHILIPPINES JOB TITLE: SENIOR OPERATIONS MANAGER Role Purpose - The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource...

Make your next big career move by applying as KMC Solutions’ next CLIENT SERVICES MANAGER III! A CLIENT SERVICES MANAGER at KMC is focused on building and maintaining high-level relationships with Clients and improving the company's services to provide best-in-class customer experience by consistently or exceedingly meeting the established service level...

Company OverviewPEO Consulting Limited is a professional services firm that specializes in providing expert advice and solutions to clients across various industries.Job DescriptionWe are seeking an experienced Senior Quality Assurance Manager to join our team. As a key member of our quality assurance department, you will be responsible for ensuring that our...

LOCATION: CEBU PHILIPPINES JOB TITLE: SENIOR OPERATIONS MANAGER Role Purpose - The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource...

Make your next big career move by applying as KMC Solutions’ next CLIENT SERVICES MANAGER III! A CLIENT SERVICES MANAGER at KMC is focused on building and maintaining high-level relationships with Clients and improving the company's services to provide best-in-class customer experience by consistently or exceedingly meeting the established service level...

About UsADDFORCE Human Resources Solutions is a leading provider of human resources solutions.Salary InformationThe estimated salary for this position is between $60,000 and $80,000 per year, depending on experience.Job DescriptionThis Senior Customer Experience Specialist role will be responsible for providing exceptional customer service to clients in the...

We are seeking a highly skilled Strategic Client Relations Manager to join our team at KMC Solutions. This is an excellent opportunity for individuals who excel in building and maintaining strong relationships with clients.The ideal candidate will have a strong background in account management, customer service, and communication. They will be responsible...

Your day-to-day in a nutshell: Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a friendly, confident and knowledgeable...

LOCATION: CEBU PHILIPPINESJOB TITLE: SENIOR OPERATIONS MANAGERRole Purpose - The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization...

Your day-to-day in a nutshell: Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a friendly, confident and knowledgeable...