Senior Client Experience Manager

3 months ago


Cebu City, Philippines Ayuda Business Management solution Inc Full time

● Graduate of any Bachelor’s degree, graduate studies will be an advantage● At least 3-5 years experience as Operations Manager● Excellent verbal and written communication skills, including ability to effectively communicatewith internal and external customers● Excellent computer proficiency (MS Office – Word, Excel, Outlook and PowerPoint)● Must be able to work under pressure and meet deadlines, while maintaining a positive attitudeand providing exemplary customer service● Excellent written and verbal communication skills in the English language● Willing and able to cover other shifts● Dependable to be at work during assigned shifts and to complete work as expected● Ability to work well with a team in a fast-paced, constantly changed environment and followinstructions from supervisors and senior colleagues● Ability to work independently and subject to business requirements, additional hours may be required.● Current driver’s license and/or ability to travel to other sites and client appointments-Has experience on-site monitoring-Will be handling Cebu and CDO sites-Call Center operation background What's in it for you?• Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)• A very collaborative work culture-



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