Healthcare Customer Service Representative

3 days ago

Metro Manila, Philippines VCC Link, Inc. Full time

Job Description:
Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.
Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services.
Handle escalations and resolve customer concerns with empathy, accuracy, and professionalism.

Qualifications:
College graduate
With 1 year of healthcare experience voice
Good comms can meet B2-C1 versant score
Amenable to work on night shift and on site

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