Travel Account call center agents

1 week ago


Cebu City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

Handling inbound calls from customers
Resolving inquiries and requests from customers
Ensuring timely and appropriate handling of customer requests
Using client-specific tools and applications for customer management
Delivering top-notch service with confidence and knowledge in a friendly manner

Qualifications:
• At least HS/SHS grad,
• at least 1yr CCE or 3mos collections exp
• Can communicate and understand basic an English
• good to excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Keen to details
• Must be fully vaccinated
• Able to start immediately

Perks and Benefits:
• Salary plus Incentives
• Paid training
• HMO benefits
• Government and mandated benefits
• Paid leaves



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