Workforce Management Analyst

Explore an Exciting Career Opportunity! Note: Only applicants with the right to live and work in this country will be considered for this role. Support & Escalation Management: - Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. - Serve as the initial escalation...

Explore an Exciting Career Opportunity!Note: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

Explore an Exciting Career Opportunity! Note: Only applicants with the right to live and work in this country will be considered for this role. Support & Escalation Management: - Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. - Serve as the initial escalation...

Job Overview: We are looking for a talented Real-Time Analyst (RTA) to join our dynamic team in the financial/cryptocurrency sector. As an RTA, you will play a crucial role in monitoring real-time performance metrics, optimizing workforce productivity, and maintaining service level agreements (SLAs) in a fast-paced environment.**Responsibilities:**Monitor...

Job SummaryHGS Offshore Staffing Solutions is seeking a highly skilled Real-Time Analyst to join our team.Job ResponsibilitiesMonitoring and managing real-time contact centre performance to ensure optimal staffing levels and service level adherence.Collaborating with various stakeholders to drive efficiency, reduce wait times, and enhance customer...

Minimum Requirements: - Bachelors Degree but undergraduates are welcome to apply - With at least 2 years of experience as Workforce Analyst in a BPO SETTING - Amenable to work onsite and ASAP

Minimum Requirements: - Bachelors Degree but undergraduates are welcome to apply- With at least 2 years of experience as Workforce Analyst in a BPO SETTING- Amenable to work onsite and ASAP

Minimum Requirements: - Bachelors Degree but undergraduates are welcome to apply - With at least 2 years of experience as Workforce Analyst in a BPO SETTING - Amenable to work onsite and ASAP

Responsibilities: - Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive...

Responsibilities: - Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive...

Responsibilities:- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency...

Tech Mahindra Ltd. (IT) is committed to building a world-class workforce, and as a Workforce Management Director, you will play a critical role in achieving this goal. In this position, you will oversee the planning, implementation, and evaluation of workforce management strategies, ensuring that our organization has the right talent in place to drive...

Responsibilities:- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency...

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. Functions as 1st level of escalation in terms of reporting inquiries or...

Job Title: Workforce Real-Time Analyst (RTA) Job Summary: The Workforce Real-Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment. This role ensures effective staffing levels, adherence to schedules, and service level achievement by tracking call volume, agent productivity, and...

Job Title: Workforce Management CoordinatorJob Summary:Tasq Staffing Solutions is seeking an experienced Workforce Management Coordinator to join our team. The successful candidate will be responsible for coordinating workforce management activities to optimize resource efficiency and achieve service level goals.Main Responsibilities:1. Monitor and analyze...

Job Title: Workforce Real-Time Analyst (RTA) Job Summary: The Workforce Real-Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment. This role ensures effective staffing levels, adherence to schedules, and service level achievement by tracking call volume, agent productivity, and...

Job Title: Workforce Real-Time Analyst (RTA)Job Summary:The Workforce Real-Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment. This role ensures effective staffing levels, adherence to schedules, and service level achievement by tracking call volume, agent productivity, and...