Workforce Management

Tech Mahindra Ltd. (IT) is committed to building a world-class workforce, and as a Workforce Management Director, you will play a critical role in achieving this goal. In this position, you will oversee the planning, implementation, and evaluation of workforce management strategies, ensuring that our organization has the right talent in place to drive...

Job Title: Workforce Management CoordinatorJob Summary:Tasq Staffing Solutions is seeking an experienced Workforce Management Coordinator to join our team. The successful candidate will be responsible for coordinating workforce management activities to optimize resource efficiency and achieve service level goals.Main Responsibilities:1. Monitor and analyze...

Job Description:The Workforce Optimization Manager plays a vital role in ensuring the success of our contact center operations. This individual will be responsible for managing workforce planning, scheduling, and quality control to optimize business outcomes.Key Responsibilities:Develop and implement effective workforce management strategies to meet business...

Key skillsWorkforce ManagementMicrosoft ExcelWFM toolsService adherence modelsPIONEERING ACCOUNTPosition: Workforce Management ExecutiveNature of Account: Airlines, TravelType of Support: WFM - Support FunctionsWork arrangement: Work onsite dailySite assignment: Cebu CitySalary: up to 35KShift Schedule: Rotational (24/7) Schedule | No fixed day offStart...

**Job Summary**TASQ Staffing Solutions is seeking a highly skilled Workforce Manager to lead our team in Cebu City. As a key member of our organization, you will be responsible for ensuring the smooth operation of our workforce management processes.**Key Responsibilities:**Develop and implement effective capacity planning strategies to meet business...

Job Overview: Neksjob Corporation is seeking a skilled Workforce Management Analyst to join our team. As a key member of our Workforce Management department, you will be responsible for supporting and escalating issues related to service levels, real-time planning execution, and performance reports.Key Responsibilities:Support & Escalation Management: Act as...

Company OverviewTrinity Workforce is a dynamic and innovative company that provides exceptional customer experience to clients.

Explore an Exciting Career Opportunity!Note: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation...

Explore an Exciting Career Opportunity! Note: Only applicants with the right to live and work in this country will be considered for this role. Support & Escalation Management: - Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. - Serve as the initial escalation...

WORKFORCE MANAGEMENT EXECUTIVE Job DescriptionRole PurposeThe purpose of the role is to ensure updating and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. ͏Job Responsibilities:1. Design & generate MIS...

Explore an Exciting Career Opportunity! Note: Only applicants with the right to live and work in this country will be considered for this role. Support & Escalation Management: - Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. - Serve as the initial escalation...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

**Workforce Management Executive Job Summary**TASQ Staffing Solutions is seeking an executive workforce strategist to lead our workforce management efforts. This role requires a strong understanding of workforce planning, scheduling, and performance metrics.The successful candidate will have a proven track record in workforce management, with a strong focus...

Key Skills: Workforce Management Team Lead scheduler skills Management Job title: Workforce Management Scheduler Work setup: Onsite in Cebu Work Schedule: Shifting Schedule Salary: Php 22,000 – Php 34,000 package Start date: ASAP Workforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management...

Job Description:We are seeking a Senior Workforce Management Expert to join our team at Stark Asia Solutions Inc.The successful candidate will be responsible for overseeing workforce planning, scheduling, and forecasting to ensure optimal staffing levels and operational efficiency.Key Responsibilities:Analyzing historical data and current performance metrics...

Key Skills: Workforce Management Team Lead scheduler skills Management Job title: Workforce Management Scheduler Work setup: Onsite in Cebu Work Schedule: Shifting Schedule Salary: Php 22,000 – Php 34,000 package Start date: ASAP Workforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management...

Key Skills:Workforce Management Team Leadscheduler skillsManagementJob title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management and...

**About the Role**We are seeking an experienced workforce planning expert to join our team at TASQ Staffing Solutions. In this role, you will be responsible for developing and implementing effective workforce management strategies.The ideal candidate will have a strong background in workforce planning, scheduling, and performance metrics. They will also have...

Minimum Requirements: - Bachelors Degree but undergraduates are welcome to apply - With at least 2 years of experience as Workforce Analyst in a BPO SETTING - Amenable to work onsite and ASAP

About the RoleWe are seeking a highly skilled Workforce Manager Lead to join our team at IBEX Global Solutions. As a key member of our workforce management organization, you will be responsible for managing relationships with our client workforce partners and ensuring globally consistent WFM process.In this role, you will work closely with clients and...