Search Engine Support Representative
2 days ago
Location: Clark, Pampanga
Salary: ₱20,000 + Performance Incentive (up to $500/month)
Role Overview:
Search Engine Support Representative - help users have a seamless search experience. You will respond to inquiries, provide accurate information, and maintain data integrity while working in a dynamic, global BPO environment.
Key Responsibilities:
Assist users with search engine-related questions and technical concerns
Provide accurate and relevant product or service information
Perform data entry, system updates, and maintain information accuracy
Troubleshoot basic technical issues and escalate as needed
Ensure high-quality service delivery in compliance with performance standards
Qualifications:
Graduate: At least 6 months Customer Care Experience (CCE) or Technical Support Representative (TSR) experience
Undergraduate: At least 1 year Customer Service Representative (CSR) or TSR experience
Proficient in Windows OS and MS Office applications
English proficiency at B2 CEFR level
Typing speed: 32 WPM
Excellent communication and problem-solving skills
Why Join Us?
Competitive salary package with generous monthly incentives (up to $500)
Opportunity to work in a global BPO leader
Career development and training programs
Supportive workplace culture
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