Customer Service Agent

Duties and Responsibilities:Answer inbound calls promptly and professionally.Gather and verify customer information before transferring to the appropriate department or agent.Assess customer needs and ensure they are connected to the right specialist for resolution.Maintain call quality and follow company protocols for live transfers.Document call details...

We're hiring a Hotel Reservations Officer with exceptional English skills and hotel reservations experience (AU hotel experience prioritized but not required). Handle bookings, guest messaging, yield management, and reports while delivering excellent customer service.Requirements:1+ year hotel/central reservations experience; AU hotel experience...

Job Description:Responding to external and internal customer requests via phone and email in a faced-paced, highly complex environmentIndependently collect past due invoices by contacting customers via phone, email or portalIndependently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other...

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Shipping and Logistics Account in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Assist customers with shipping, delivery, and tracking inquiries • Resolve...

RAMP HIRING – CALL CENTER JOBSBlended Accounts Available : 50%Chat & 50%VoiceStart Date: September 29Work On-site: EastwoodWhat We Offer:Salary package up to ₱27,000 + Performance BonusPaid training with allowanceCareer growth opportunitiesQualifications:With at least 6 months experience on customer serviceMust have a laptop/desktop for virtual hiring...

Job Title: Customer Service Representative – Travel Account (with SABRE GDS Experience)Job Type: Full-time | Onsite | Can Start ASAPJob Description:We are urgently hiring Customer Service Representatives (CSR) for our Travel Account. Candidates must have SABRE GDS experience and strong background in travel booking and customer support. The role involves...

About Trinity Outsourcing SolutionsTrinity Outsourcing Solutions is dedicated to connecting talented professionals with dynamic career opportunities across the world. As a trusted HR partner, Trinity offers a pathway for skilled individuals to work in roles that align with their expertise and support their career advancement. Known for fostering a supportive...

Job Responsibilities:Assist customers with booking flights, hotels, tours, and other travel services.Provide accurate travel information, including schedules, pricing, and policies.Handle rebooking, cancellations, and changes in reservations.Deliver excellent customer service by addressing client inquiries and concerns.Promote travel deals, packages, and...

Role:Responsible for maintaining a high level of customer service while collecting outstanding payments, resolving disputes or issues and assisting order releases. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Handle inbound calls from customers regarding...

We're Hiring: Customer Service RepresentativeEastwood, Quezon City | Onsite | Shifting ScheduleDUTIES and RESPONSIBILITIES:Handle all calls with courtesy and professionalismHandle customer inquiries in a timely, professional mannerTake inbound calls for customers to handle orders, queriesRetention and winning back of dissatisfied customersDevelop solutions...