Customer Service Agent
3 days ago
Easy, no-hassle and Fast One-day Hiring process Earn up to 25k monthly plus more benefits We are looking for a Customer Service Representative - Shipping and Logistics Account in our Metro Sites This is for urgent hiring, don’t miss this opportunity and Apply Now
Responsibilities:
• Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.
• Provide accurate information on shipping rates, delivery times, and product availability.
• Address customer concerns regarding lost or delayed shipments and offer solutions.
• Coordinate with logistics teams to ensure timely and accurate deliveries.
• Maintain detailed records of customer interactions and service requests.
• Resolve billing issues and process payment inquiries related to shipments.
Qualifications:
• High school diploma or equivalent; Bachelor's degree is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Previous experience in customer service or a call center environment preferred.
• Knowledge of logistics, shipping, and delivery processes is an advantage.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Life Insurance & Retirement Plan for qualified team members
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Give us a ring, and let’s talk about how we can help you. Apply today
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